Laundry Mountain Laundry Processor Tulsa, OK · Part time

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Laundry Mountain is a local favorite for clean clothes in a clean, friendly environment. We have many loyal customers and have expanded our space and our services to make this the best laundromat in greater Tulsa.

Laundry Processor Job Description

Laundry Mountain

JOB TITLE: Laundry Processor

JOB TYPE: Part-Time

SUPERVISOR: Laundry Processing Supervisor and Store Manager

Laundry Mountain's mission is to build one of the best full-service laundry companies in the country while serving our community with excellence, consistency, and care.

We are building a premium service brand that requires disciplined systems, high standards, and team members who take pride in their work.

POSITION SUMMARY

• The Laundry Processor is responsible for safely, accurately, and efficiently processing

customer laundry orders for both Pickup & Delivery and Drop-Off services.

• Quality and accuracy of customer preferences is our top priority. Speed is a very close

second.

• We will never sacrifice customer accuracy for speed — but we expect both.

PRIMARY RESPONSIBILITIES

• Process assigned orders accurately and efficiently.

• Follow all customer-specific instructions.

• Inspect garments before and after washing.

• Maintain strong and steady production pace.

• Strictly follow all Standard Operating Procedures.

• Support teammates and contribute to a culture of accountability.

PERFORMANCE STANDARDS & KPIs

• Minimum Required Performance: 30 lbs per hour average measured over a rolling 2-

week pay period.

• Failure to maintain this minimum may result in coaching, retraining, or formal

performance review.

• After the initial 90-day probationary period, failure to consistently meet the 30 lbs

per hour average may result in disciplinary action, up to and including termination of

employment.

• Company Benchmarks: Strong processors average ~45 lbs per hour. Rockstar

processors reach 55–60 lbs per hour while maintaining high Quality Control

standards.

BONUS STRUCTURE

• Processors exceeding 30 lbs per hour average may qualify for a production bonus.

• Bonus eligibility requires meeting all Quality Control standards and strict compliance

with SOPs.

• Higher verified production with clean QC results results in higher bonus opportunity.

BONUS PENALTIES & COMPLIANCE STANDARDS

• Failure to follow required procedures may result in partial or full removal of bonus

eligibility.

• Examples include (but are not limited to):

o Failure to spin the washer drum before and after loading items.

o Failure to properly measure cleaning products before pouring.

o Pouring cleaning products directly into the soap tray from the bottom.

o Skipping required quality checks or ignoring customer instructions.

• High production numbers do not excuse procedural shortcuts.

QUALIFICATIONS & PHYSICAL REQUIREMENTS

• Ability to read and write English clearly.

• Strong attention to detail and reliability.

• Physical ability to lift up to 55 lbs regularly.

• Ability to stand for extended periods in a fast-paced environment.

ADVANCEMENT OPPORTUNITIES

High-performing Laundry Processors may advance into:

• Laundry Processor Supervisor

• Store Manager

Promotion is based on performance metrics, quality results, leadership ability, and

accountability.

OUR STANDARD

• We operate with ownership, accountability, discipline, pride in execution, and

commitment to excellence.

• If you want to work in a company where performance is rewarded and standards are

enforced, this is your opportunity.