LATC - Antidote, LLC Assistant Store Manager Atlanta, GA · Full time

Apply for Assistant Store Manager

Supervisory Responsibilities:

- Organize and oversee the schedules, work duties, and tasks of store staff.

- Handle sales floor needs with client advisors as needed and in accordance with company policy. Partner with Store Director to address issues or needs for the team.

- Supervise external staff (e.g. Security team) and partner with Store Director if there is a need for improvement.

- Act as Store Director in their absence, being the go-to person for client advisors and clients when issues arise and a Director is not available to assist.

- Participate in employee recruitment, performance reviews, and dismissal.

- Complete designated HR courses to become HR proficient.

- Participate in annual HR and Cultural Sensitivity training as requested.

Duties/Responsibilities:

- Fulfill all duties required of a Client Advisors when needed, such as providing floor coverage, helping clients on the sales floor, partnering with Client Advisors during appointments, etc.

- Open and close the store, ensuring all opening and closing duties are completed.

- Assist the Store Director in planning and directing the daily operations of the store. Oversee sales staff to ensure daily tasks are completed.

- Ensure customer needs are met, complaints are resolved, and service is quick and efficient.

- Responsible for accurate POS closing reports and bank deposits.

- Work with Store Director to ensure all products are represented in-store, regularly check backstock.

- Conduct weekly inventory for buyer of replenishment items for reorder to ensure replenishable items are always in stock.

- Responsible for inventory control, including but not limited to loss prevention, assisting in cycle counts and reconciliation, bag checks, etc.

- Cultivate client relationships through networking and creating/hosting in-store events that drive sales and foster strong client relationship building.

- Assist Store Director in organizing, planning, and implementing sales and marketing strategies.

- Support ongoing learning and development of staff.

- Help create and foster a respectful and inclusive team environment.

- Perform other duties as required.

Required Skills/Abilities:

- Ability to maintain high store standards and condition and foster a positive environment.

- Ability to work well under pressure and with deadlines.

- Significant experience in retail business.

- Strong leadership, interpersonal, management, customer service, and multitasking skills.

- Must be a team player.