Labryo Fertility Center Medical Assistant - Bilingual Mandarin Newport Beach, CA · Full time

Apply for Medical Assistant - Bilingual Mandarin

At Labryo Fertility Center, we believe that starting a family is a precious moment and we strive to provide our patients the best care once they make that decision. Our center is focused not just on the success of the patient, but also the patient experience as well. We are building a team to help drive success of our clinic and provide patient centric treatment. From our unique lab technologies to packages that are designed for the best results for our patients, Labryo Fertility Center is innovative and looking for talent that can match our mission. We empower our patients to achieve their goals and we are looking for top talent to stand behind that mission.

Duties and Responsibilities

Patient Care:

●      Greet and welcome patients in a warm and compassionate manner.

●      Obtain and record vital signs, medical history, and other relevant patient information.

●      Prepare patients for examinations and procedures, including assisting with gowning and draping.

●      Assist physicians during examinations, procedures, and treatments, as needed.

●      Perform venipuncture and capillary punctures to collect blood samples.

●      Process and label blood samples for laboratory testing.

●      Administer medications and injections, following specific protocols.

●      Collect and process biological specimens, such as blood and semen samples.

●      Prepare and maintain patient charts and medical records.

●      Educate patients on treatment plans, medications, and self-care instructions.

 

Clinical Operations:

●      Assist with inventory management and stocking of medical supplies.

●      Clean and sterilize medical instruments and equipment.

●      Maintain a clean and organized clinical environment.

●      Adhere to strict infection control and safety protocols.

 

Administrative Duties:

●      Schedule patient appointments and manage appointment calendars.

●      Answer and direct phone calls, respond to patient inquiries, and provide information as needed.

●      Verify insurance benefits and process insurance claims.

●      Assist with billing and collections.

●      Maintain confidentiality of patient information.

 

Team Player:

●      Provide excellent patient-customer service.

●      Maintain confidentiality in all aspects of daily work.

●      Demonstrate respect for all team members, patients, and visitors.

●      Communicate effectively and professionally.

●      Be proactive and efficient in problem-solving.

●      Collaborate with team members to achieve shared goals.

●      Maintain a positive and supportive work environment.

●      Participate in performance improvement activities.

●      Maintain regular and punctual attendance.

 

 

JOB QUALIFICATIONS-

Full-Time

Medical Assistant candidates must meet the following minimum job qualifications:

●       Certified Medical Assistant (CMA) certification required.

●       Bilingual in Mandarin Required

●       High school diploma or equivalent.

●       Previous experience in a medical office setting, preferably in a fertility clinic.

●       Strong organizational and time management skills.

●       Excellent communication and interpersonal skills.

●       Ability to work independently and as part of a team.

●       Proficiency in electronic medical records (EMR) systems. 

●       Attention to detail and accuracy.

●       Empathy and compassion for patients going through fertility treatments.