Spreading Joy Through Earth’s Gifts Since 1980 For over 45 years, the spirit of Kuumba has inspired everything we do. It all began with our founder, a deeply compassionate woman whose powerful connection to nature and unshakable spirit of adventure shaped who we are today. After traveling the world exploring diverse cultures and their traditional plant remedies, Denise "Kuumba" Piazza, came to understand that the earth provides everything we need to care for ourselves and one another. She learned to transform nature’s beautiful gifts into products that nurture and uplift—always with the intention of spreading love and care. That love is woven into every formula, every step of the process, and every batch we create. As Kuumba Made employees, we are part of something meaningful. Every product we craft, every order we ship, and every interaction we have reflects our shared values. We are a people-first company, and the heart we put into our work is what makes Kuumba Made truly special. Kuumba Made is a proudly woman-owned, WBENC-certified company based in Tucson, Arizona. For 45 years, we have been handcrafting natural personal care products with intention, care, and a deep respect for the power of plants. Ready to make a real impact? Explore open roles and apply today.

Overview

The Shipping Clerk is responsible for the accurate, timely, and efficient processing of customer orders and outgoing shipments for Kuumba Made's natural body care and aromatherapy products. This position prepares orders for shipment, verifies product accuracy, coordinates with carriers, maintains shipping records, and ensures products are packaged according to Company quality standards. The Shipping Clerk plays a critical role in delivering an exceptional customer experience by ensuring orders are shipped accurately, safely, and on time.

Essential Functions

• Picks, verifies, packages, and prepares customer orders for shipment in accordance with established quality and accuracy standards.
• Operates shipping software and warehouse management systems to generate shipping labels, packing slips, bills of lading, and other shipping documentation.
• Verifies product quantities, lot numbers, expiration dates, and packaging requirements before shipment.
• Coordinates shipments through carriers and freight providers.
• Ensures shipments comply with customer specifications, hazardous material requirements (when applicable), and carrier regulations.
• Maintains accurate shipping records and tracking information.
• Communicates shipment status, delays, shortages, and shipping discrepancies to Customer Service, Sales, and Operations.
• Assists in inventory control by reporting damaged products, inventory discrepancies, and stock shortages.
• Receives and stages finished goods for shipment while maintaining product integrity.
• Inspects shipping materials and packaging supplies; notify supervisor when replenishment is needed.
• Maintains a clean, organized, and safe work environment.
• Assists with other warehouse, fulfillment, receiving, or production support activities, when needed.
• Performs other duties as assigned.

Minimum Qualifications

• High school diploma.
• One (1) year of experience in shipping, warehousing, or logistical operations.
• OR an equivalent combination of education, certification, and experience that results in the successful performance of the job. Additional education may substitute for required experience on one-for-one year basis or vice versa.

Preferred Qualifications

• Experience working in manufacturing or consumer packaged goods (CPG) environment preferred.

Knowledge, Skills, and Abilities

• Knowledge of shipping, receiving, warehouse, and inventory control procedures.
• Ability to accurately pick, pack, and verify customer orders.
• Knowledge of common shipping carriers and shipping documentation.
• Ability to operate barcode scanners and computerized shipping systems.
• Basic computer skills including Microsoft Office Suite and Cloud Based programs.
• Strong attention to detail with excellent organizational skills.
• Ability to prioritize work and meet daily shipping deadlines.
• Ability to communicate effectively with coworkers and internal customers.
• Ability to identify and resolve shipping discrepancies.
• Ability to work independently and as part of a team.
• Commitment to quality, accuracy, and customer satisfaction.

Work Environment

• Frequently stand and walk throughout the workday.
• Frequently bend, stoop, reach, push, pull, and lift.
• Regularly lift up to 50 pounds; occasionally lift greater weights with assistance.
• Repetitive use of hands and arms for packaging and labeling.
• Ability to safely operate warehouse equipment.
• Ability to work in warehouse temperatures and environments.

Schedule: Full-time, Mon-Fri; 8a-5p

Onsite: Tucson, AZ

Pay Range: $16.50-18.50/hr

Benefits: Medical, Dental, Vision, Paid Time Off, Paid Sick Time, Paid Holidays, 401K, 401K match, Employee Discount Program