Kreative Core Technologies ERP Implementation Consultant - EPL Remote · Full time Company website

Apply for ERP Implementation Consultant - EPL

At Kreative Core Technologies (KCT), you won't be buried in a bench or babysitting a ticket queue. We're the firm public-sector leaders call in when ERP work needs senior hands on it, whether that's a first-time implementation, a project that's gone off track, or a system that should be doing a lot more than it is. That means the work you get is real: high-stakes, high-visibility, and yours to own.

You'll embed directly with client teams, with the autonomy to scale your involvement to what the work actually needs, not a rigid playbook. We treat transparency and knowledge transfer as core to how we deliver, which means you're trusted to teach, not just execute, and to leave clients stronger than you found them. No smoke and mirrors, no manufactured dependency, just good work, done well, that speaks for itself.

If you want a place where senior expertise is expected, autonomy is real, and the work is never busywork, you'll fit right in here.

Your Mission

• Deliver high-quality functional consulting and knowledge transfer across Tyler EPL modules for public-sector clients
• Translate complex permitting, licensing, and code enforcement processes into precise Tyler ERP configuration and workflow design
• Partner with client permitting and community development leaders to analyze requirements, configure the system, and ensure full operational readiness at go-live
• Serve as a trusted advisor — not just a trainer — guiding permitting staff through challenges and surfacing process improvement opportunities
• Ensure structured knowledge transfer so clients are confident and self-sufficient managing Tyler EPL post-implementation

Key Responsibilities

• Tyler EPL Configuration & Implementation
• Analyze client permitting and licensing business models and document software requirements across assigned Tyler EPL modules including Permitting, Licensing, Code Enforcement, Inspections, and Citizen Self-Service
• Configure Tyler EPL in alignment with client permit types, fee schedules, workflow routing, and jurisdictional requirements
• Configure approval workflows, inspection scheduling rules, and system security in accordance with client operational and audit requirements
• Consult with community development directors, building officials, and department leads to capture workflow, integration, and reporting needs
• Support system integration activities between Tyler EPL and adjacent Tyler modules (Finance, GIS, Utility Billing) and third-party systems
• Data Migration & Conversion
• Guide clients through data mapping and conversion from legacy permitting systems to Tyler EPL applications
• Lead data migration activities including permit and license history mapping, parcel/GIS data alignment, open case loads, and balance validation
• Identify data conversion issues and partner with technical staff to resolve them ahead of go-live
• Execute data reconciliation between legacy systems and Tyler EPL to confirm migration accuracy prior to cutover
• Testing & Quality Assurance
• Develop functional test scripts and end-to-end permitting and licensing workflow scenarios for Tyler EPL modules
• Support structured testing phases (SIT, UAT) and confirm client readiness for go-live across all permitting workstreams
• Track defects and coordinate resolution with the project team and Tyler vendor support through to closure
• Support parallel processing activities and reconciliation between legacy and new systems prior to cutover
• Training & Knowledge Transfer
• Design and deliver role-based end-user training sessions — remote and onsite as required — tailored to Tyler EPL client workflows
• Develop client-facing training materials including user guides, process guides, quick reference sheets, and job aids specific to Tyler EPL module configurations
• Create or adapt custom permitting and licensing reports to meet client-specific operational and reporting requirements
• Build permitting staff capability to independently administer and sustain the Tyler EPL environment post-implementation
• Project Governance & Delivery
• Maintain accurate project documentation including configuration logs, issue logs, agendas, trip reports, and timesheets
• Participate in weekly project status meetings, steering committee presentations, and departmental working sessions
• Provide weekly progress updates, time tracking, and effort reporting to support budget management
• Escalate functional risks, configuration issues, and scope changes to the Project Manager proactively and with recommended resolution paths
• Execute all assignments in accordance with KCT's delivery methodology and quality standards

Expected Outcomes

Success in this role includes:

• Tyler EPL configurations that fully align with client permitting requirements, jurisdictional regulations, and reporting obligations
• Clean, reconciled permitting and licensing data migrations with no material discrepancies carried into go-live
• Confident, self-sufficient client permitting teams capable of administering Tyler EPL post-implementation
• Structured, well-documented testing cycles with defects tracked and resolved ahead of go-live
• Strong client trust in KCT's permitting and licensing implementation expertise and delivery discipline

Qualifications

• Required Experience
• 3+ years of functional consulting experience on Tyler Technologies EPL implementations
• Hands-on configuration experience across core Tyler EPL modules including Permitting, Licensing, Code Enforcement, and Inspections
• Deep understanding of state and local government permitting and licensing regulations, building and zoning codes, and code enforcement processes
• Experience leading permitting/licensing data migration, parallel processing, and reconciliation activities within ERP implementation programs
• Technical / Functional Skills
• Experience delivering role-based end-user training and producing structured documentation in a government ERP context
• Ability to manage multiple workstreams independently in a fully remote, client-facing environment
• Bachelor's degree in a relevant field (Business, Public Administration, Information Systems, or a related field) preferred
• Professional Skills
• Strong written and verbal communication skills with both technical and non-technical stakeholders, including department directors and executive leadership
• Confident, executive-level presence when advising client leadership and steering committees
• Sound judgment in balancing client satisfaction with delivery discipline and scope adherence
• Ability to adapt effectively within dynamic, multi-stakeholder public-sector environments
• Preferred Qualifications
• Certified Building Official (CBO), AICP, ICC certification, or equivalent government permitting credential is advantageous but not required. Agile/Scrum experience or certification in hybrid ERP delivery environments is a plus.
• Great-to-have Qualifications (not required)
• Working knowledge of adjacent Tyler modules is a nice-to-have and supports more integrated, cross-functional implementation engagements. Preference is given to candidates with additional exposure to one or more of the following:
• Finance
• Human Capital Management (HCM)
• Utility Billing
• Enterprise Asset Management (EAM)
• Other Tyler Functional Modules

Professional Expectations

• All KCT team members and contractors are expected to uphold the following standards:
• Demonstrate deep functional knowledge of government ERP processes and Tyler EPL module capabilities
• Maintain disciplined documentation and configuration practices throughout the project lifecycle
• Exhibit confident, professional communication with both technical and non-technical client stakeholders
•  Balance client satisfaction with delivery discipline and scope adherence
• Adapt effectively within dynamic, multi-stakeholder public-sector environments
• Uphold strict confidentiality of all KCT and client information in accordance with the executed Service Agreement and NDA
• Store all work product exclusively in KCT-approved cloud environments (Microsoft SharePoint / OneDrive); no storage on personal or unauthorised platforms
• Submit accurate monthly invoices by the last business day of each calendar month, itemised by date, hours, and deliverable
• Lead with professionalism, accountability, and a commitment to quality at every phase of delivery