Kreative Core Technologies ERP Implementation Consultant - EAM Remote · Full time Company website

Apply for ERP Implementation Consultant - EAM

At Kreative Core Technologies (KCT), you won't be buried in a bench or babysitting a ticket queue. We're the firm public-sector leaders call in when ERP work needs senior hands on it, whether that's a first-time implementation, a project that's gone off track, or a system that should be doing a lot more than it is. That means the work you get is real: high-stakes, high-visibility, and yours to own. You'll embed directly with client teams, with the autonomy to scale your involvement to what the work actually needs, not a rigid playbook. We treat transparency and knowledge transfer as core to how we deliver, which means you're trusted to teach, not just execute, and to leave clients stronger than you found them. No smoke and mirrors, no manufactured dependency, just good work, done well, that speaks for itself. If you want a place where senior expertise is expected, autonomy is real, and the work is never busywork, you'll fit right in here.

Your Mission

• As an ERP Implementation Consultant — EAM, you will:
• Deliver high-quality functional consulting and knowledge transfer across Tyler EAM modules for public-sector clients
• Translate complex asset and maintenance management processes into precise Tyler ERP configuration and workflow design
• Partner with client public works and asset management leaders to analyze requirements, configure the system, and ensure full operational readiness at go-live
• Serve as a trusted advisor — not just a trainer — guiding asset management staff through challenges and surfacing process improvement opportunities
• Ensure structured knowledge transfer so clients are confident and self-sufficient managing Tyler EAM post-implementation

Key Responsibilities

• Tyler EAM Configuration & Implementation
• Analyze client asset management business models and document software requirements across assigned Tyler EAM modules including Asset Registry, Work Order Management, Preventive Maintenance, Inventory/Warehouse Management, and Fleet Management
• Configure Tyler EAM in alignment with client asset hierarchies, maintenance schedules, inventory structures, and fiscal year requirements
• Configure approval workflows, work order routing, and system security in accordance with client operational and audit requirements
• Consult with public works directors, fleet managers, and department leads to capture workflow, integration, and reporting needs
• Support system integration activities between Tyler EAM and adjacent Tyler modules (Finance, Utility Billing, GIS) and third-party systems (mobile work order tools, GPS/telematics)
• Data Migration & Conversion
• Guide clients through data mapping and conversion from legacy asset management systems to Tyler EAM applications
• Lead data migration activities including asset master data mapping, maintenance history migration, inventory balance loads, and opening balance validation
• Identify data conversion issues and partner with technical staff to resolve them ahead of go-live
• Execute asset and inventory data reconciliation between legacy systems and Tyler EAM to confirm migration accuracy prior to cutover
• Testing & Quality Assurance
• Develop functional test scripts and end-to-end asset and work order workflow scenarios for Tyler EAM modules
• Support structured testing phases (SIT, UAT) and confirm client readiness for go-live across all asset management workstreams
• Track defects and coordinate resolution with the project team and Tyler vendor support through to closure
• Support parallel processing activities and reconciliation between legacy and new systems prior to cutover
• Training & Knowledge Transfer
• Design and deliver role-based end-user training sessions — remote and onsite as required — tailored to Tyler EAM client workflows
• Develop client-facing training materials including user guides, process guides, quick reference sheets, and job aids specific to Tyler EAM module configurations
• Create or adapt custom asset management and maintenance reports to meet client-specific operational and reporting requirements
• Build asset management staff capability to independently administer and sustain the Tyler EAM environment post-implementation
• Project Governance & Delivery
• Maintain accurate project documentation including configuration logs, issue logs, agendas, trip reports, and timesheets
• Participate in weekly project status meetings, steering committee presentations, and departmental working sessions
• Provide weekly progress updates, time tracking, and effort reporting to support budget management
• Escalate functional risks, configuration issues, and scope changes to the Project Manager proactively and with recommended resolution paths
• Execute all assignments in accordance with KCT's delivery methodology and quality standards

Expected Outcomes

Success in this role includes:

• Tyler EAM configurations that fully align with client asset hierarchies, maintenance requirements, and reporting obligations
• Clean, reconciled asset and inventory data migrations with no material discrepancies carried into go-live
• Confident, self-sufficient client asset management teams capable of administering Tyler EAM post-implementation
•  Structured, well-documented testing cycles with defects tracked and resolved ahead of go-live
• Strong client trust in KCT's asset management implementation expertise and delivery discipline

Qualifications

• Required Experience
• 3+ years of functional consulting experience on Tyler Technologies EAM implementations
• Hands-on configuration experience across core Tyler EAM modules including Asset Registry, Work Order Management, Preventive Maintenance, and Inventory/Warehouse Management
• Deep understanding of state and local government asset and maintenance management practices, work order lifecycle management, and fleet operations
• Experience leading asset and inventory data migration, parallel processing, and reconciliation activities within ERP implementation programs
• Technical / Functional Skills
• Experience delivering role-based end-user training and producing structured documentation in a government ERP context
• Ability to manage multiple workstreams independently in a fully remote, client-facing environment
• Bachelor's degree in a relevant field (Business, Public Administration, Information Systems, or a related field) preferred
• Professional Skills
• Strong written and verbal communication skills with both technical and non-technical stakeholders, including department directors and executive leadership
• Confident, executive-level presence when advising client leadership and steering committees
• Sound judgment in balancing client satisfaction with delivery discipline and scope adherence
• Ability to adapt effectively within dynamic, multi-stakeholder public-sector environments
• Preferred Qualifications
• Certified Maintenance & Reliability Professional (CMRP), APWA certification, or equivalent government asset management credential is advantageous but not required. Agile/Scrum experience or certification in hybrid ERP delivery environments is a plus.
• Great-to-have Qualifications (not required)
• Working knowledge of adjacent Tyler modules is a nice-to-have and supports more integrated, cross-functional implementation engagements. Preference is given to candidates with additional exposure to one or more of the following:
• Finance
• Human Capital Management (HCM)
• Utility Billing
• Enterprise Permitting & Licensing (EPL)
• Other Tyler Functional Modules

Professional Expectations

• All KCT team members and contractors are expected to uphold the following standards:
• Demonstrate deep functional knowledge of government ERP processes and Tyler EAM module capabilities
• Maintain disciplined documentation and configuration practices throughout the project lifecycle
• Exhibit confident, professional communication with both technical and non-technical client stakeholders
• Balance client satisfaction with delivery discipline and scope adherence
• Adapt effectively within dynamic, multi-stakeholder public-sector environments
• Uphold strict confidentiality of all KCT and client information in accordance with the executed Service Agreement and NDA
• Store all work product exclusively in KCT-approved cloud environments (Microsoft SharePoint / OneDrive); no storage on personal or unauthorised platforms
• Submit accurate monthly invoices by the last business day of each calendar month, itemised by date, hours, and deliverable
• Lead with professionalism, accountability, and a commitment to quality at every phase of delivery