Kosai Customer Success Representative Remote · Full time Company website

Responsible for building strong relationships with our clients to understand their goals and help them achieve success with our products

Description

**Requirements:**

  • Bachelor's degree in Business Administration, Marketing, or a related field, or 2+ years of experience in customer service or account management
  • Proficiency in Microsoft Office suite
  • Experience with CRM software is a plus



At Kosai, we are dedicated to providing a top-notch customer experience and ensuring the success and satisfaction of our clients. We are currently seeking a motivated and enthusiastic individual to join our team full-time as a Customer Success Representative.


Job Overview:

As a Customer Success Representative, you will be responsible for building strong relationships with our clients, understanding their needs and goals, and providing exceptional support to help them achieve success with our products and services. You will serve as the main point of contact for customers, addressing any inquiries or issues they may have in a timely and professional manner.