Koinonia Community Solutions Reentry and Economic Programs Coordinator Winterville, NC · Full time

Apply for Reentry and Economic Programs Coordinator

Koinoina Community Solutions is a 501(c)(3) nonprofit located in Winterville, North Carolina whose mission is to build bridges of opportunity to the underserved in rural, northeastern North Carolina by educating youth, opening pathways to economic opportunity for all and developing affordable and safe housing. The heart of the success and impact of our programming is our people. Koinonia Community Solutions is deeply committed to hiring a diverse group of talented individuals who are passionate in their commitment to extend equitable opportunities to vulnerable and underserved communities.

Key Responsibilities

1. Local Reentry Council Coordination & Partner Engagement

• Serve as the primary liaison for the Local Reentry Council, maintaining strong relationships with community partners and stakeholders.
• Support the ongoing development and effectiveness of the Reentry Council, ensuring active participation and alignment across partners.
• Coordinate and facilitate regular council meetings, including agenda development, communication, and follow-up.

2. Service Coordination & Referral Management

• Coordinate the referral process across the Local Reentry Council and Economic Empowerment programs, ensuring timely and appropriate service connections.
• Track participant referrals and service engagement to support continuity of care.
• Support the day-to-day coordination and flow of services across partner agencies and internal programs.

3. Department Program Coordination

• Support the planning, coordination, and implementation of Economic Empowerment Department programs and activities, including reentry services.
• Ensure alignment and smooth flow across program areas, including workforce development, financial literacy, and other initiatives.
• Coordinate schedules, activities, and communication across program components to support effective service delivery.
• Identify and address coordination gaps that impact participant access, experience, or program efficiency.
• Support cross-program collaboration to ensure participants experience a cohesive and integrated service pathway.

4. Partnership Development & Systems Alignment

• Develop and maintain strong working relationships with service providers, community organizations, and institutional partners.
• Support the development and implementation of partnership agreements and collaborative practices.
• Identify service gaps and opportunities to strengthen the reentry and economic empowerment ecosystem.

5. Participant Support Coordination (Non-Supervisory)

• Collaborate with case managers and service providers to support participant progress and address barriers.
• Ensure participants are connected to coordinated, participant-centered services across systems.
• Elevate complex cases, service gaps, or partner challenges to the Community Engagement & Development Director for resolution and decision-making.

6. Data Management & Reporting

• Maintain accurate and up-to-date records of referrals, services, and participant outcomes.
• Prepare reports for internal leadership and external stakeholders.
• Utilize data to identify trends, gaps, and opportunities for improving program effectiveness and service delivery.

7. Community Engagement & Advocacy

• Represent the Local Reentry Council and Economic Empowerment Department at community meetings, events, and collaborative forums.
• Promote awareness of reentry and economic empowerment services.
• Advocate for the needs and interests of participants within the community.

Role Scope & Decision-Making Authority

The Reentry & Economic Programs Coordinator is responsible for coordinating program activities, referrals, and partner engagement across the Local Reentry Council and Economic Empowerment Department.

This role does not include supervisory responsibilities or final decision-making authority related to case management, partner conflict resolution, or program oversight.

These responsibilities are held by the Community Engagement & Development Director, who provides strategic direction, program accountability, and oversight of service quality.

Qualifications

Education & Experience

• Bachelor’s degree in criminal justice, social work, public administration, or a related field preferred
• Relevant work experience in reentry, workforce development, human services, or nonprofit programming may be considered in lieu of formal education
• 1–3 years of experience in program coordination, case management support, or community-based services preferred

Knowledge, Skills, and Abilities

• Strong organizational and coordination skills with the ability to manage multiple activities and priorities
• Ability to build and maintain relationships with diverse partners and stakeholders
• Understanding of reentry challenges, workforce development, and/or economic empowerment services
• Strong communication skills, including the ability to facilitate meetings and engage community partners
• Ability to identify problems, track issues, and escalate appropriately
• Commitment to participant-centered, dignity-driven service delivery

Computer Skills

• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Experience with data tracking systems or case management systems preferred

Certificates & Requirements

• Valid driver’s license
• Mental Health First Aid (MHFA) certification (or willingness to obtain within 90 days of hire)