Koinoina Community Solutions is a 501(c)(3) nonprofit located in Winterville, North Carolina whose mission is to
build bridges of opportunity to the underserved in rural, northeastern North Carolina by educating youth,
opening pathways to economic opportunity for all and developing affordable and safe housing.

The heart of the success and impact of our programming is our people. Koinonia Community Solutions is deeply committed to hiring a diverse group of talented individuals who are passionate in their commitment to extend equitable opportunities to vulnerable and underserved communities.

Essential Responsibilities

·        Conduct referral screening, intake, needs assessments, and enrollment; obtain required consents and releases and document eligibility under current grant requirements.

·        Develop and update individualized recovery and stabilization plans with measurable goals, referrals, responsible parties, and follow-up dates.

·        Provide housing navigation, landlord coordination, application support, and connection to appropriate housing resources; assess rental, deposit, utility, and emergency lodging needs within program rules.

·        Prepare complete financial-assistance requests with supporting records and a clear connection to participant goals. Route requests for authorized approval and track payment and follow-up status.

·        Coordinate with workforce staff on employment readiness, Level Up participation, job-search and training referrals, and practical barriers to employment.

·        Connect participants to substance-use treatment, medications for opioid use disorder providers, peer support, behavioral health, primary care, and other recovery resources through participant-directed referrals.

·        Coordinate referrals for transportation, food, benefits, identification, education, and other essential supports when relevant to the participant’s plan.

·        Maintain relationships with housing providers, recovery programs, community organizations, and reentry partners; support transition planning for eligible justice-involved participants as assigned.

·        Complete timely case notes and maintain accurate assessments, plans, referral outcomes, assistance records, demographics, and service dates in approved systems.

·        Conduct scheduled follow-ups and document housing stability, employment progress, service connections, and six-month outcomes when required.

·        Support workshops, outreach, participant engagement, and quarterly reporting. Distinguish assistance requested from assistance received and avoid duplicate participant counts.

·        Maintain accurate time and activity records by funded strategy. Charge only authorized, attributable work to the applicable grant.

·        Participate in supervision and case reviews; promptly elevate urgent participant needs, safety concerns, documentation gaps, and potential compliance issues.

Qualifications

·        Bachelor of Social Work from an accredited program required; Master of Social Work preferred.

·        Experience in case management, substance-use recovery, housing stabilization, reentry, or community services preferred.

·        Ability to engage participants respectfully using strengths-based, trauma-informed practices and support participant choice.

·        Strong documentation, organization, communication, follow-through, and basic computer and data-entry skills.

·        Ability to maintain confidentiality, professional boundaries, and appropriate information-sharing practices.

·        Ability to travel to assigned community locations in Pitt County; a valid driver’s license and appropriate insurance are required if driving for work.

Scope and Accountability

This is a case-management and resource-coordination role. It does not independently authorize participant payments, commit KCS funds, diagnose conditions, or provide psychotherapy. Any additional clinical duties require separate authorization and appropriate credentials. Assigned duties and expenses must remain within the approved grant scope and KCS policies.

Performance Expectations

Performance is evaluated through complete participant files, timely documentation, documented referral follow-through, individualized goal progress, verified housing and employment outcomes, accurate reporting, and responsible use of grant resources. Caseload and activity expectations are established by the supervisor according to approved hours and participant needs.

Funding and Application

Continuation of the position is contingent upon available funding and organizational needs. KCS will provide the approved application method, closing date, compensation, and weekly schedule in the final vacancy announcement.