Klarisana Administrative Assistant Austin, TX · Full time

Klarisana is a progressive forward-leaning Behavioral Health company that leverages the use of psychedelics in therapeutic settings for the purpose of "Rebuilding Lives". We are looking for an Administrative Assistant in our Austin, TX location. As one of the country's largest Ketamine Therapy providers, Klarisana operates with locations in Texas, Colorado and New Mexico.

We are seeking a self-starter to be an administrative support for our patients and staff in the Austin, TX area. Candidates should be strong communicators, previous experience in a medical office environment or customer service is a plus. A Bachelor's degree is strongly preferred.

Some of the duties we are looking for:

• Processing medical records
• Patient check in/check out and communicating status to clinical staff
• Payment collection
• Insurance verification and insurance claims
• Maintaining patient records and communications
• Managing correspondence with outside medical and behavioral health providers
• Appointment scheduling and knowledge of treatment protocols
• Openness to feedback
• Prioritizing, time management and organizational skills
• Excellent communication with staff and patients.

This position supports our Clinic Supervisor & Clinical Team, processes medical records, makes follow-up phone calls with patients, and schedules appointments.

We are a data-driven company and very technologically-oriented, computer & office software abilities are a must-have. Klarisana was established in 2015 and is still in its growing phase. We are writing the rules as we go and you can expect a lot of change in this dynamic, but innovative environment. As a company, we strive to create a vibrant and diverse team ideal to fit the diversity of our patients.

Klarisana offers lots of opportunity for growth within the company. While this is an entry level position, many other avenues and positions are made available to grow with the company. If you are in the early stages of your career or are looking to grow in the field of Psychedelic Medicine, we highly recommend you to apply!