Merchant Services Sales
Responds to merchant inquiries originated through phone calls and other correspondence. Makes outbound service calls. Knowledgeable about various company products and services. Extensive interaction with policyholders and other direct merchant prospect and customers.
Essential Functions:
Requirements:
Education: High school diploma. Associate or Bachelors degree preferred, but not required.
Experience: At least one year of related experience, preferably in a call center or other direct customer response.
Skills/Mental Demands: Requires excellent customer service skills and interpersonal skills. Must be able to effectively communicate and present information to clients, managers and team members. Have strong PC skills, the ability to learn various computer systems and the merchant services business. Should have strong organizational skills, analytical and problem solving skills. Must be able to interpret data, problem-solve and have the ability to complete work with little supervision. Must be flexible and have the ability to work with a variety of tasks and employees.
Preferred
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
Team Player: Works well as a member of a group
Preferred
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Preferred
Associates or better.
$500 - $1,500 per month