Kind Car Wash - Colombus Shift Supervisor Columbus, IN · Full time Company website

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At Kind Car Wash, we bring our best to every vehicle. We're not just another car wash; we're a dedicated team of passionate individuals committed to delivering exceptional automotive care. Our focus is on creating sparkling clean cars and satisfied customers, with attention to detail and a commitment to quality that keeps vehicles looking their best.

Join us at Kind Car Wash where you'll thrive in a dynamic, upbeat environment. We offer diverse roles from wash attendants to customer service specialists, all with opportunities for growth and advancement. Our team-oriented culture values teamwork, efficiency, and customer happiness, ensuring a rewarding career experience. Enjoy competitive pay, flexible scheduling, and a supportive community that feels like family.

Job Overview

Kind Car Wash is looking for a dependable, people-first Key Holder / Shift Supervisor to help lead day-to-day shift operations. This hourly leadership role supports the Site Manager by keeping the team on track, delivering great service, maintaining a clean and safe site, and ensuring guests leave happy (and sparkling clean).

What You’ll Do (Responsibilities)

• Lead the shift: Open/close the site as scheduled, secure the facility, and follow daily checklists.
• Support the team: Assign positions, coach attendants in the moment, and help maintain a positive, high-performing culture.
• Deliver excellent guest service: Greet customers, resolve concerns professionally, and handle service recovery when needed.
• Keep operations running smoothly: Monitor throughput, line flow, and equipment basics; communicate issues and escalate when needed.
• Maintain site standards: Ensure the tunnel, vacuum area, and lot stay clean, organized, and guest-ready.
• Safety & compliance: Enforce PPE and safety procedures; model the right behaviors and correct issues promptly.
• Cash handling (as assigned): Follow register and cash-control procedures, including deposits and end-of-day paperwork.
• Sales & membership support: Promote wash packages/memberships with a friendly, helpful approach.

What We’re Looking For (Requirements)

• Previous leadership experience (shift lead, key holder, supervisor, or similar) preferred
• Strong customer service skills and a calm, professional approach when solving problems
• Ability to coach and direct a team while working alongside them
• Comfortable in a fast-paced, outdoor environment in varying weather conditions
• Must be able to stand for long periods, walk frequently, and lift up to 50 pounds
• Reliable transportation and flexible availability (including weekends/holidays as needed)
• Car wash, retail, restaurant, or service-industry experience is a plus

Why Work at Kind Car Wash?

• Friendly team environment with opportunities to grow
• Consistent hours and clear expectations
• Hands-on leadership experience in a busy, customer-focused operation

Ready to lead a shift and help deliver a great guest experience every day?

Apply today for the Hourly Key Holder / Shift Supervisor position at Kind Car Wash.