Kidology,inc. Pediatric Therapy Receptionist Southampton, PA · Philadelphia, PA · Full time Company website

You’re the friendly face and first hello of our clinic! As our Front Desk Receptionist, you’ll help keep everything running smoothly while making patients feel welcome from the moment they walk in. You’ll check patients in and out, schedule and confirm appointments, handle rescheduling with ease, and stay on top of provider schedules in our EMR system. You’ll be part problem-solver, part organizer, and part “calm in the chaos” — all while keeping things warm, professional, and welcoming. If you enjoy staying busy, helping people, and being at the center of the action, you’ll fit right in here!

About Kidology,inc.

Kidology, Inc. Established in 2014, we're a top-rated family-friendly provider agency in Pennsylvania. We specialize in educational services for special needs, including speech therapy, Special Instruction, Physical Therapy, Occupational Therapy, Behavior Services, offering therapies and sessions for a wide range of developmental delays, including Autism. Our goal is to help children reach their developmental milestones.

Description

Job Title: Pediatric Therapy Receptionist

Location: 

928 Jaymor Rd, Southampton

2810 Southampton road, Philadelphia

Schedule: Full-time with flexibility of evenings and weekends (exact schedule is listed)

Compensation: $17.50–$20/hour (based on experience)

Bilingual Preferred 


Front Desk Position Schedule: 

• Sundays (Southampton): 9:30 AM – 5:30 PM(occasionally earlier if additional coverage is needed)

• Mondays (Southampton): 10:30 AM – 6:30 PM

• Tuesday–Thursday (Northeast): 10:30 AM – 6:30 PM

• Fridays & Saturdays: Off



About the Role:

We are seeking an organized, people-oriented Pediatric Therapy Receptionist to join our Southampton team. This role is ideal for someone who thrives in a fast-paced, family-focused environment and enjoys keeping operations running smoothly. As the first point of contact for families and providers, you will ensure scheduling, communication, and overall client experience are handled efficiently and professionally.


Responsibilities:

  • Manage daily operations of the front desk and reception area
  • Greet families warmly and provide excellent customer service
  • Coordinate patient scheduling and appointments
  • Verify insurance eligibility and collect copayments accurately
  • Complete and review client intake documentation
  • Handle patient inquiries and resolve issues promptly
  • Maintain organized logs and records for insurance and visits
  • Communicate with providers and parents to ensure scheduling accuracy
  • Assist with company events, community activities, and office projects


Qualifications:

  • 1+ year of administrative or front desk experience (medical office experience preferred)
  • Strong multitasking and time management skills
  • Excellent written and verbal communication skills
  • Attention to detail and commitment to quality service
  • Familiarity with medical insurance processes (preferred)
  • Must be available on weekends


What We Offer:

  • Competitive hourly pay based on experience
  • Paid time off 
  • Health insurance
  • Supportive and collaborative work culture
  • 401k


If you’re dependable, professional, and enjoy helping families, we’d love to hear from you! Apply today and join a dedicated team making a difference in children’s lives every day.

Salary

$17.5 - $20 per hour