About Us:
Kenai Backcountry Adventures (KBA), a leading name in adventure tourism, is calling for an exceptional individual to join our team as a Reservations Agent in the stunning landscapes of Seward, Alaska. If you're passionate about the outdoors and thrive in a fast-paced environment, this is your opportunity to be a key player in creating unforgettable experiences for our guests across Alaska.
Responsibilities:
- Daily Operations Maestro:
- Manage reservations, field inquiries, and assist with day-to-day office and shop operations.
- Jump in for driving support during trips as needed.
- Customer Service Maven:
- Provide exceptional customer service and support to clients, guests, and staff.
- Maintain a friendly and supportive demeanor in a dynamic work environment.
- Tech-Savvy Support:
- Utilize various computer systems for data management and clerical tasks.
- Assist with bookkeeping and ensure seamless digital operations.
- Adaptable Team Player:
- Thrive in a fast-paced environment with multiple interruptions and distractions.
- Embrace other duties as assigned to contribute to the overall success of KBA.
Requirements:
- Administrative Expertise:
- Proven experience in administrative or front office roles.
- Bonus points for sales and marketing experience.
- Communication Skills:
- Excellent written and verbal communication skills.
- Organizational Whiz:
- High level of organizational and multi-tasking abilities.
- Tech-Savvy:
- Computer proficiency, including typing and a variety of software skills.
- Decision-Making Pro:
- Ability to make sound decisions under pressure.
- Team Spirit:
- Ability to function as a team member and be a person of inspiration.
- Interpersonal Charm:
- Excellent interpersonal skills with all levels of staff, guests, clients, and the public.
- Public Engagement:
- Willingness to work with the public from all walks of life and nationalities.
Benefits:
- Competitive Compensation:
- Competitive wage based on experience, with the opportunity for commission.
- Perks and Discounts:
- Product discounts, family and friends discounts, award trips, company outings, and pro deals.
- Comprehensive Benefits:
- Eligible employees enjoy a comprehensive benefits package, including retirement and healthcare.
Join the KBA Family:
At KBA, we value initiative, respect, and a commitment to excellence. Join our team and play a vital role in crafting unforgettable experiences for our clients and guests.
Kenai Backcountry Adventures is an equal opportunity employer and a drug-free workplace.
Ready for the adventure? Apply now at and be a part of something extraordinary!