KDInfotech System Administrator Portland, OR · Full time Company website

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KDInfotech is a leading IT services company for small and medium-size businesses. With decades of experience managing all aspects of your IT infrastructures—from workstation performance and application support to communication systems and network administration—we serve as a reliable, single-source IT partner to keep your business operating smoothly.

Key Responsibilities

Multi-Client Infrastructure & Virtualization

• Architect, manage, and optimize virtualization environments across various client sites, with a heavy focus on VMware and Proxmox clusters.
• Manage and maintain high-availability storage systems across different hardware generations and vendors, specifically utilizing Synology, TrueNAS, and Dell Unisphere environments.
• Deploy and scale AWS resources for multiple tenants, ensuring cost-efficiency, proper segmentation, and security best practices.

Networking & Security

• Maintain and troubleshoot Intermediate-level networking across a multi-vendor stack. You must be comfortable navigating complex topologies involving Juniper switches, Meraki cloud-managed infrastructure, and Palo Alto firewalls.
• Serve as the primary administrator for Identity Providers, specifically Okta and Active Directory, managing SSO, MFA, and complex lifecycle management workflows.
• Audit client environments to enforce a Least Privileged Access model across all systems.

Automation & Proactive Monitoring

• Automate wherever possible. Utilize scripting and orchestration to standardize deployments and eliminate repetitive manual tasks across the client base.
• Own the central monitoring ecosystem, utilizing Zabbix to configure custom triggers, templates, and alerts that cater to specific client SLAs.
• Adopt a proactive stance on system health—identifying and resolving latency or capacity trends before they impact client operations.

Governance & Policy Development

• Collaborate directly with clients to write, develop, and maintain IT policies tailored to their specific business requirements.
• Focus on defining and testing Backup & Retention policies, Disaster Recovery (DR) planning, and Data Security standards.

Required Qualifications

• Experience: 5+ years of experience in Systems Administration
• Virtualization: Expertise managing VMware (vSphere/ESXi) and Proxmox VE, with the ability to adapt to other hypervisors as needed.
• Storage: Strong hands-on experience configuring and maintaining Synology NAS, TrueNAS Scale, and Dell Unisphere/Unity arrays.
• Networking: Proven ability to troubleshoot and manage Juniper routing/switching, Meraki wireless/security, and Palo Alto firewalls.
• Cloud & Identity: Experience managing AWS infrastructure and Identity Providers (Okta/Active Directory) in a multi-tenant context.
• Monitoring: Advanced configuration skills in Zabbix (creating templates, custom parameters).
• Consultative Skills: Ability to translate technical risks into business policies (DR, Backups, Security) for non-technical client stakeholders.

Desired Skills

• Experience migrating workloads between virtualization platforms (e.g., VMware to Proxmox).
• Scripting proficiency in Python or Bash for automation and Zabbix custom parameters.
• Experience with Infrastructure as Code (Terraform/Ansible) for standardizing client deployments