Duties and Responsibilities
Ecommerce Operations
- Support day-to-day operations across Shopify, Amazon Seller Central, and TikTok Shop for both brands.
- Set up and maintain product listings, including images, copy, variants, and SKUs.
- Audit live listings for pricing, imagery, inventory, and content accuracy.
- Set up promotions, coupons, and bundles, and confirm they go live correctly.
- Support A+ Content and Brand Store updates, and TikTok Shop catalog and sample request workflows.
- Open marketplace support tickets and track cases to resolution.
- Maintain SKU-level documentation, including listing copy, keyword sets, and image inventories.
Content Coordination & Asset Management
- Brief and schedule freelance photographers, videographers, and designers, tracking deliverables against monthly retainers.
- Build creative briefs and reference boards that communicate concept, product, and channel needs.
- Send product and samples to creative partners ahead of shoots.
- Review incoming content, consolidate feedback, and manage revision rounds to final delivery.
- Resize and export imagery to channel specs for Shopify, Amazon, TikTok Shop, email, and social.
- Own the digital asset library, including naming conventions, folder structure, and version control.
Reporting & Analytics
- Pull weekly and monthly performance data across ecommerce, marketplace, paid media, and email.
- Maintain reporting templates and dashboards, ensuring data is accurate and consistently formatted.
Coordination & Administrative Support
- Maintain marketing calendars, project trackers, and task boards to keep launches on schedule.
- Manage sample send-outs to creators, press, retail partners, and internal stakeholders, including shipping and send-out logs.
- Coordinate consumer study programs, including participant communication, product distribution, and results tracking.
- Track marketing invoices, purchase orders, and vendor payments against budget.
- Manage marketing inventory and reorder supplies, mailers, and packaging.
Qualifications
- 1+ years of ecommerce, marketing, or agency experience; internships considered
- Exceptionally organized, with strong attention to detail around file management and data accuracy
- Working knowledge of Excel or Google Sheets, including formulas and pivot tables
- Strong communication skills and a proactive, solution-oriented approach
- Comfortable in a fast-paced environment where priorities shift and no task is too small
- Genuine interest in skincare, beauty, and ecommerce
A plus, but not required:
- Hands-on experience with Shopify, Amazon Seller Central, or TikTok Shop
- Working knowledge of Photoshop, Canva, or similar for image resizing and export
- Experience coordinating freelance creative partners or content deliverables
- Background in beauty, skincare, CPG, or DTC
- Familiarity with Asana, Slack, or similar tools
This is a full-time, on-site position based in Los Angeles, CA. The compensation range for this role is $60K to $65K annually.