KAPs Unlimited LLC dba PMI Austin Experts Community Association Manager Austin, TX · Full time Company website

We are a growing property management firm seeking a professional and highly capable full-time Community Association Manager to manage and oversee the daily operations of 10-12 POA and HOA communities. We provide our community managers with the support of a dedicated customer service coordinator, senior community manager, and support staff to lighten the workload and allow our team to provide superior customer service and effective management.

About KAPs Unlimited LLC dba PMI Austin Experts

PMI Austin Experts is a full service real estate asset management company that provides professional property management, association management, and real estate brokerage services. Our office is locally owned and independently operated. We are part of a larger franchise that has been perfecting and changing the property management industry for over 20 years.

Description

Position: Community Association Manager


Board & Governance Support:

- Manage a portfolio of 10-12 condo and/or HOA communities

- Serve as primary contact to the association Board of Directors

- Implement board decisions accurately and promptly

- Attend Board Meetings and Annual Meetings as scheduled

- Prepare board packets, agendas, meeting minutes, and management reports

- Provide guidance on governing documents and compliance with Texas Property Code


Financial Oversight:

- Prepare annual budgets and monitor monthly financials

- Understand variances and explain to the Board

- Manage past due accounts and follow the Association's collection policy

- Approve invoices and expenses align with the adopted budget

- Work with accounting staff to ensure accurate financial documentation


Community Operations:

- Coordinate maintenance work orders and projects

- Process and track ARC/ACC requests

- Conduct routine property inspections and ensure compliance with community rules

- Enforce CC&Rs and community rules consistently and professionally


Homeowner Relations:

- Respond promptly to phone calls and emails

- Assist homeowners with account, policy, ARC/ACC, and general questions

- Maintain strong positive relationships with residents and vendors


Compliance and Documentation:

- Maintain accurate records for each association in company systems

- Track insurance requirements, vendor contracts, and renewals

- Assist with insurance claims and maintain documentation


Qualifications:

- Active CMCA certification required

- 2+ years HOA/POA management or property management experience preferred

- Excellent verbal and written communication skills

- Understanding of basic financial statements and terminology

- Strong organizational skills and ability to prioritize tasks effectively

- Ability to work both independently and as part of a team


Benefits:

- Potential for bonus/commission opportunities

- Health, Dental, and Vision Insurance

- 8 Paid Holidays Annually

- 15 Days of Paid Time Off (PTO) Annually

- Paid Training & Certifications (AMS, PCAM)

- Convenient office location in Lakeway, TX, just 15 miles West of Austin, TX.

Salary

$45,000 - $65,000 per year