Kairos Labs is Michigan’s most trusted cannabis testing laboratory, located in Warren, MI. We specialize in fast, accurate, and ethical testing services that support both consumer safety and brand integrity. In a state facing widespread potency inflation and inconsistent lab standards, Kairos Labs stands out by offering reliable, science-backed results that clients and consumers can count on. We work closely with top cannabis brands to ensure their products meet or exceed state compliance. But we don’t stop at testing—we actively partner with our clients to improve cultivation, extraction, and production practices, helping them grow smarter and scale with confidence. At Kairos, we believe that cannabis consumers deserve transparency, safety, and education. Our team is passionate about making science accessible, advancing quality standards in the industry, and fostering long-term trust across Michigan’s cannabis ecosystem. Join us in setting the bar for what integrity in cannabis science looks like.

Job Description

The SAMPLER TECHNICIAN, employed by KAIROS LABS LLC as the Employer of Record, will work: on-site or travel during day shift, full-time Monday through Friday and weekends as needed. This role is responsible for ensuring exceptional sample intake and client experiences. The ideal candidate embodies strict attention to detail, a passion for building customer relationships, a strong belief in professionality, and an intrinsic drive to be a part of a successful team. 

Essential Duties and Responsibilities

This role will be focused on, but not limited to, driving to client locations in company vehicles, representing Kairos by greeting and interacting with clients, and collecting samples. You will then bring those samples back and check them into the intake department to complete the process. During the sampling process, we require that you maintain a professional image and demeanor at all times and follow proper sampling procedures while gathering and transporting samples.

• Follow established procedures inside and outside the lab at all times.
• Follow all CRA guidelines/rules.
• Follow all internal SOP’s during sample collection and submission.
• Coordinate with the internal superior for daily tasks/client route.
• Maintain equipment and ensure the sampling kit is full prior to leaving/when returning.
• Work 8-10 hour shifts as needed.
• Work weekends as needed.
• Deal with customer complaints and keep your supervisor up to date.
• Safely drive to clients and sample cannabis batches to bring back for intake.
• Perform tier 1 customer support and upselling other testing for our clients during the sampling process.
• Update transportation logs.
• Perform other duties as assigned by internal superior.
• Maintain a professional company image and personal image at all times.
• Identify areas for improvements in your duties or other areas around the lab.

Qualifications

Preferred Skills

• 6 months of cannabis sampling and transportation experience.
• 1 year of cannabis testing sales experience or other cannabis sales experience.
• Metrc experience.
• Knowledge of cannabis products, production, grows, etc highly preferred, but not required.

Requirements

• Must be comfortable handling cannabis products
• Must meet all listed qualifications above
• Must be 25+ years old 
• Valid drivers license with clean driving record at ALL times
• Ability to pass a criminal background check.
• Ability to commute to Kairos Labs in Warren, Michigan.
• Ability to relocate near Warren, Michigan before starting work.
• Ability to obtain and maintain any required state-specific certifications for compliance roles within the cannabis industry.
• Ability to drive long hours.
• Reliable vehicle to drive to and from work.
• Physical ability to perform typical office tasks, including sitting, standing, and using computer equipment.
• Physical ability to lift 25-50 lbs.
• Language: English
• Work authorization: United States

Equal Opportunity Employer Statement

KAIROS LABS LLC is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or veteran status.