Just 4 Kids Pediatric Dentistry & Sedation Assistant Office Manager Richmond, VA · Full time

Apply for Assistant Office Manager

Company Profile Welcome to Just 4 Kids Pediatric Dentistry, where we create healthy smiles and wonderful experiences! Our mission is to provide exceptional pediatric dental care in a warm, fun, and supportive environment for both our patients, parents and our team members. Why Work With Us? At Just 4 Kids, we believe that work should be as enjoyable as it is rewarding. Our team is made up of passionate, energetic, talented and dedicated professionals who love making a difference in children's lives. We foster a positive, team-oriented culture where employees feel valued, appreciated, and empowered to grow in their careers. What We Offer: A fun and engaging work environment filled with smiles, laughter, and teamwork Supportive leadership that invests in your growth and development A chance to work with an amazing team that feels like family Opportunities for career advancement and continuing education A culture that values work-life balance and employee well-being Our Culture & Work Environment We take pride in maintaining a welcoming, upbeat, and kid-friendly atmosphere. Every day, our staff has the opportunity to positively impact children's dental health while working in a fun and dynamic setting. From celebrating milestones to team-building activities, we know how to mix professionalism with fun! Join Our Team! If you're looking for a rewarding career in a workplace that values you, encourages you, and supports your growth, Just 4 Kids Pediatric Dentistry is the perfect place for you. We invite passionate, talented and enthusiastic individuals to apply and become part of our growing family! Just 4 Kids Pediatric Dentistry – Where a Career Means More Than Just a Job!

Job Title: Assistant Office Manager

Location: Just 4 Kids Pediatric Dentistry – 9704 Midlothian Turnpike, North Chesterfield Va..

Reports To: Office Manager / Practice Owner

Employment Type: Full-Time

Key Responsibilities:

Billing & Collections (Primary Focus)

• Manage billing operations including insurance claims, patient billing, and payment collections.
• Track and follow up on outstanding accounts and denied claims.
• Maintain Medicaid, PPO, and fee-for-service billing compliance.
• Collaborate with clinical staff to ensure timely and accurate collections.
• Provide clear financial communication and payment options to patients and guardians.
• 
  

Front Office & Administrative Operations

• Supervise front desk operations, including scheduling, check-in/check-out, and insurance verification.
• Train and support front office staff on Dentrix, Dolphin and office protocols.
• Ensure HIPAA compliance and high levels of patient satisfaction through excellent service.

 

 

Marketing & Growth Initiatives

• Participate in the planning, implementation, and assessment of internal and external marketing strategies.
• Support new patient acquisition efforts through referral programs, digital outreach, and community events.
• Monitor and improve the practice’s online presence and reputation (e.g., Google reviews).
• Assist in recall and reactivation campaigns to maintain patient retention.

Leadership & Support

• Serve as acting front office lead when the Office Manager is unavailable.
• Assist in the hiring, onboarding, and training of front office staff.
• Promote a team-oriented culture focused on efficiency, professionalism, and family-centered care.

• Collections Performance Bonus: Offered

Qualifications:

• 2+ years of dental front office experience with emphasis on billing and collections (required).
• Proficiency with Dentrix software (required).
• Knowledge of Medicaid, PPO, and fee-for-service billing (required).
• Strong communication and leadership skills.
• Bilingual in English and Spanish is a plus.
• Experience in marketing or outreach coordination (preferred).
• Passion for working with children and families in a pediatric dental environment.