About This Role
We're hiring a Revenue Operations Lead to own and evolve the systems our go-to-market team runs on. HubSpot sits at the center of a connected stack → CRM, billing, product data, support, community, and outbound. This role is to keep that engine accurate, automated, and insightful, while taking point on the projects that move the business forward. You'll work as a cross-functional partner across Marketing, Sales, and Customer Success.
This is a hands-on, individual-contributor role on a small team where your work is visible and your impact is direct. It's also an unusually AI-forward environment: we pair HubSpot with modern AI tooling to raise the whole team's leverage, and we'd love someone excited to build that way and embrace the future of RevOps.
What You'll Do:
- Own the CRM. Administer a fully built-out HubSpot Enterprise instance — properties, pipelines, lifecycle logic, workflows, permissions, and data hygiene — and automate the manual work away.
- Turn data into decisions. Build dashboards, pipeline and funnel analytics, and forecasting that leadership actually uses.
- Lead a quote-to-cash / collections build.Partner with Finance to design and stand up how we handle quotes, terms, invoicing, payments, and collections — an early flagship project for this role.
- Keep the stack connected. Steward the integrations between the CRM and the rest of our systems so data stays consistent everywhere it lives.
- Enable the team. Give Marketing, Sales, and CS clean processes and self-serve tooling, and keep the tech stack integrated, adopted, and cost-effective.
Who You Are:
- 4+ years in revenue, sales, or marketing operations, ideally in B2B SaaS, with real ownership of a CRM.
- Deep HubSpot expertise (Salesforce experience translates; HubSpot preferred), including Enterprise-tier workflows, custom/calculated properties, and reporting.
- You've built automations or AI skills/agents to make ops work faster.
- Strong analytical chops and a systems-thinking instinct, you see how one change ripples through everything downstream.
- Background in usage-based or recurring-revenue SaaS.
- Excited to work in an AI-forward ops environment and use modern AI tools to scale your impact.
- Proactive, adaptable, and detail-oriented, with a startup builder's mindset.
- Experience with quote-to-cash or billing operations (e.g., Stripe) and partnering with Finance on invoicing and collections.
Location: Philadelphia, Minneapolis, or Miami office hub preferred. We are also open to remote candidates whose experience and skill set align.