The Customer Service Representative serves as a primary contact for Joe Filter, delivering exceptional customer support through inbound/outbound calls, emails, and home service scheduling. This role blends customer care, basic sales, and administrative tasks by answering inquiries, providing quotes and home assessments, upselling services, and maintaining strong product knowledge in a fast-paced team environment.
The Ultimate Solution for a Healthy Home. 4 visits per year, all the Healthy Home Services you need… DONE! We supply the filters, batteries, & do all the work! No more worrying about sizes, schedules, or climbing ladders. We also offer completely custom Autopilot plans to fit our customers specific needs.
Never forget another filter change… Put your home on Autopilot!
Services offered include:
Reverse Osmosis Filters (RO)
Dryer Vent Cleaning
Air Duct Cleaning
Smoke Detector Battery replacement
Air Filters
Refrigerator Filters
Water Softener Salt top off
Light Bulb replacement
Vacuum Clean-up
Pick one service or bundle several!
Responsible for engaging with customers on behalf ofJoe Filter. Duties include answering phone calls or emails from customers to answer questions, scheduling home service jobs, participating in meetings with the customer service team to discover new communication tactics, and maintaining expert knowledge about company products and services to best help customers.
Joe Filter is an Equal Opportunity Employer
$17 - $19 per hour