Jetty Jetty INK Account Manager Manahawkin, NJ · Full time
Apply for Jetty INK Account Manager

Are you a natural relationship builder with a passion for custom apparel? As a Jetty INK Account Manager, you’ll play a pivotal role in delivering exceptional client experiences. Acting as the main point of contact, you’ll guide clients from initial design inspiration to the delivery of premium custom goods, ensuring their needs are met with creativity and precision. If you thrive in a fast-paced environment and have a talent for managing multiple projects, this is the role for you!

About Jetty

Jetty is the coastal brand with a conscience. We pride ourselves in company culture, professionalism and customer service. Jetty is an East Coast-based lifestyle apparel brand rooted in surf and the outdoors. We also operate our own design and screen printing division (Jetty Ink) and channel all of our charitable giving via our own nonprofit (Jetty Rock Foundation). We aim to hire highly motivated, positive, thrill-seeking individuals who share our passion for water and adventure. Draw Your Own Line. Our mission is to create kinship and community through our shared passion for water. Whether we are diving through it, surfing on it, or pulling fish from it, water is in our DNA. We even print our shirts using water-based inks on the coast of New Jersey.

Description

Qualifications

●    Experience: 3+ years in sales, account management, or a related role.

●    Skills: Exceptional communication, organizational, and project management abilities.

●    Industry Knowledge: Familiarity with the custom apparel industry and an understanding of retail trends.

●    Personality: Client-focused, proactive, and results-driven.

Position Details

●    Type: Full-time (40 hours per week).

●    Location: Jetty INK HQ / Some remote work possible

●    Reporting to: Director of Sales and Director of INK.

Key Responsibilities

Client Management:

●    Act as the primary contact for assigned accounts, ensuring client satisfaction and building long-term relationships.

●    Provide timely updates, address client concerns, and proactively resolve any issues.

Collaboration & Coordination:

●    Work closely with the design and production teams to ensure client expectations are met or exceeded.

●    Oversee the smooth onboarding of new clients and projects.

Sales & Growth:

●    Identify opportunities for upselling and cross-selling Jetty INK services.

●    Generate new leads, onboard new business, and drive individual and team revenue goals.

Client Retention & Development:

●    Foster strong relationships to ensure high client retention and satisfaction.

●    Strategically grow accounts through tailored solutions and excellent service.

Apply for Jetty INK Account Manager