Jawbone Group LLC Casino Manager White Sulphur Springs, MT · Full time Company website

The Casino Manager oversees the daily operations of the casino floor, ensuring compliance with gaming regulations, delivering exceptional customer service, and maximizing profitability. This role involves managing staff, monitoring gaming activities, handling customer concerns, and implementing strategies to enhance revenue and maintain a safe, enjoyable environment for guests.

About Jawbone Group LLC

Jawbone Group's purpose is to provide unique dining experiences to our guests.

Description

Operational Management:


  • Supervise all casino floor activities, including table games, slot machines, and other gaming operations.
  • Ensure compliance with local, state, and federal gaming laws and internal policies.
  • Monitor cash flow, payouts, and security measures to prevent fraud or theft.

Staff Leadership:


  • Recruit, train, and manage casino staff, including dealers, pit bosses, and floor supervisors.
  • Schedule shifts and allocate resources to maintain optimal staffing levels.
  • Conduct performance evaluations and provide coaching for improvement.

Customer Service:


  • Address guest inquiries, complaints, and disputes promptly and professionally.
  • Maintain a high standard of hospitality and ensure a positive gaming experience.

Financial Oversight:


  • Monitor revenue, expenses, and profitability of casino operations.
  • Prepare reports for senior management on performance metrics and financial results.

Compliance & Security:


  • Ensure adherence to gaming regulations and licensing requirements.
  • Collaborate with security teams to maintain a safe environment for guests and staff.

Marketing & Promotions:


  • Work with marketing teams to develop and implement promotional campaigns.
  • Analyze customer trends and feedback to improve offerings and attract new patrons.


Benefits:

  • Discounted Gym Membership
  • Health, Vision, and Dental Insurance
  • 401k Matching
  • 20% Off any of our locations
  • Shift meal and Drink
  • 16-18 plus tips


Salary

$16 - $18 per hour