This job requires 2 - 3 days a week, including Saturday and Sunday. Assistant Managers are required to work a minimum of 2 weekends a month.
Key Responsibilities
-
Operational Management: Oversee daily mall operations during weekends, ensuring a seamless and enjoyable experience for both shoppers and merchants.
-
Customer Service: Provide exceptional service to customers and merchants, addressing inquiries, concerns, and feedback promptly and professionally.
-
Support Dealers: Assist mall dealers with their needs, including resolving issues, providing information, and facilitating communication with mall management.
-
Safety and Security: Monitor the mall for any safety or security issues, coordinate with security personnel, and ensure compliance with safety regulations.
-
Event Coordination: Support the planning and execution of weekend events and promotions, enhancing the overall shopping experience.
-
Administrative Tasks: Perform administrative duties such as preparing reports, managing schedules, and maintaining records.
-
Technology Utilization: Utilize computers and software for various tasks including inventory management, scheduling, and communication.
-
Storage Assistance: Assist storage clients with their needs, including facilitating access and providing information about storage services.
-
U-Haul Rentals: Process U-Haul rentals and returns, ensuring a smooth and efficient transaction for customers.
-
Other Duties: Perform other tasks as needed to support mall operations and merchant success.
Qualifications
- Previous experience in retail management, customer service, or a related field.
- Strong leadership and interpersonal skills.
- Excellent communication and problem-solving abilities.
- Ability to work independently and handle multiple tasks simultaneously.
- Flexibility to work weekends and adapt to changing schedules.
- High school diploma or equivalent; additional education or training in management is a plus.
- Must be able to lift 50+ pounds
- Ability to use computer, Microsoft Office, Shopify POS
- Drivers License with Clean driving record
- Available to work 2-3 Weekends per month
Benefits
- Competitive hourly wage.
- Opportunity to grow within a supportive and dynamic work environment.
- Employee discounts and other perks.
- Hands-on experience in a thriving retail environment.
How to Apply
Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and explaining why they are a great fit for this role. Please send your application to [email protected] and a paragraph about your favorite vintage find.
Join the Jackson Square Mall team and play a key role in supporting local entrepreneurs and enhancing our vibrant shopping community!
All prospective assistant managers are subject to a background and credit check.
4o