J & J Auto Wrecking Inc Front desk/Customer service/Part sales Marshallville, OH · Full time Company website

Front Counter/Sales Desk: Managing Phones, eBay, email, and text communications from customers. Must have knowledge of automotive parts!

Description

J & J Auto Wrecking is a family-owned business specializing in providing parts for auto enthusiasts. We pride ourselves on our ability to connect customers, worldwide, with hard to find and rare parts. We are now on the hunt for a self-motivated Automotive Parts / Counter / Customer Service Specialist to enhance our team.

 

Qualifications:


  • Basic understanding of automotive parts.
  • Able to follow directions of supervisor and work as a team player.
  • Excellent English language skills, both verbal and written.
  • Great customer service skills on the phone and in person.
  • Ability to lift 50 pounds.
  • Computer literacy skills and willingness to learn new software.
  • Detail oriented, multitasking and organizational skills a must!
  • Understanding of online sales (eBay and Shopify).

Responsibilities:


  • Answering eBay customer messages in a timely manner.
  • Utilize phone etiquette skills to handle customer interactions professionally.
  • Responding to customer text messages from our online “chat” feature.
  • Provide accurate information about products.
  • Act as Quality Control Inspector to ensure any damage or defect of part is noted.
  • Operate and maintain various office equipment to ensure uninterrupted operation.
  • Processing online orders, refunds, and returns quickly and correctly.
  • Assist customers with order placement, tracking, and issue resolution.
  • Uphold a clean, organized, and professional workspace reflecting our commitment to excellence.
  • Adhere to attendance policies.

Benefits:


  • Competitive starting pay ($18/hour) based upon experience.
  • 75% of health insurance coverage (including family with no waiting period).
  • 401k program with employer match up to 4%.
  • Full 40-hour work week guaranteed, Mon-Fri, 8:30a-5p.
  • Paid sick leave and accrued vacation, after a 90-day probation period.
  • Seven major paid holidays.
  • Complimentary lunch every Friday.

Discover more about us at www.jandjautowrecking.com. Please submit your resume for review or call the office to schedule an interview.

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:


  • 401(k) matching
  • Health insurance
  • Paid time off

Experience level:


  • 2 years

Schedule:


  • Day shift
  • Monday to Friday
  • No weekends


Salary

$18 - $19 per hour