The Business Development Executive is responsible for driving business growth by identifying and developing new business opportunities, maintaining client relationships, and promoting the company’s products and services. This role requires a combination of strong sales skills, strategic thinking, and the ability to foster relationships with both new and existing clients.
Essential Duties and Responsibilities
● Sales & New Business Development
o Proactively identify and engage potential customers for isp.net’s services and solutions, focusing on long-term customer retention and sustainable revenue growth.
o Build a strong sales pipeline by prospecting, qualifying, and securing new clients.
o Conduct comprehensive market research to remain informed about industry trends, competitor activities, and emerging opportunities.
o Design and implement strategic business development initiatives aimed at strengthening relationships with businesses, enterprises, and residential clients.
● Vertical Market Development
o Develop in-depth expertise in key industries, including MTU, MDU, as well as sectors such as construction, military, retail, hospitality, finance, and healthcare.
o Collaborate with marketing and product teams to develop tailored solutions for industry-specific needs and strengthen brand presence.
● Team Collaboration & Leadership
o Cooperate with the sales, customer support, and marketing teams to align efforts and streamline business development strategies.
o Contribute to team meetings, sharing insights and strategies for achieving sales goals.
● Operational Excellence & Customer Success
o Coordinate with technical and support teams to ensure smooth service delivery and seamless customer experience.
o Maintain detailed and up-to-date records of client interactions, opportunities, and contract status within the CRM system.
o Analyze market trends, customer feedback, and competitor activities to refine business development strategies and improve service offerings.
o Assist in refining sales processes and strategies to increase efficiency and drive customer satisfaction.
● Qualification and Skills:
o Educational & Professional:
▪ High School Diploma & minimum of 3-5 years of experience in business development, sales, or account management, ideally within the telecommunications, ISP, or technology sectors.
▪ Professional certifications in telecommunications or technology are preferred, though not required
▪ Proven ability to manage key accounts and drive business development.
o Technical Skills:
▪ Demonstrable proficiency working with CRM software solutions (e.g. NetSuite, Salesforce, etc.)
▪ Ability to conduct competitive analysis and use tools like SEMrush, Google Analytics, or industry-specific software for market research.
o Soft Skills
▪ Presentation Skills
▪ Excellent communication and interpersonal skills with an aptitude for building relationships with professionals at all organizational levels.
▪ Advanced problem-solving and negotiation skills.
▪ Strong analytical skills to identify challenges and develop effective solutions.
▪ Works seamlessly with cross-functional teams to create tailored solutions for clients.
$65,000 - $120,000 per year