ABOUT IRONCLAD IRONCLAD is the most trusted name in high-stakes storytelling. For over a decade, we’ve operated at the intersection of elite operators, world-class brands, and real-world credibility, building content that doesn’t just entertain, it influences, sells, and shapes perception at scale. We don’t make content. We build attention assets for an audience the industry has ignored for too long... the doers: entrepreneurs business owners first responders high-performers This is a massive audience. And authenticity is paramount.

🚨 IMPORTANT: IN-PERSON REQUIREMENT

This position is 100% on-site at our HQ. REMOTE applicants will not be considered. We are looking for a dedicated team member to be physically present and integrated into our studio culture. Please do not apply if you are seeking remote or hybrid work.

ACCOUNTS DIRECTOR

IRONCLAD | Virginia Beach, VA (On-site)

THE ROLE

We are hiring an Account Director to own client relationships and drive execution across all active projects.

This is not a “client success” role.

This is a business + production ownership role.

You will be the single point of accountability from deal close → delivery → renewal.

If something is off-track, it is yours to fix.

WHAT YOU’LL OWN

1. Client Ownership

• Primary point of contact for all clients
• Lead all communication with clarity, confidence, and IRONCLAD conviction
• Set expectations early and enforce scope, timelines, and deliverables
• Run weekly client check-ins and executive summaries

2. Project Execution

• Own every project from activation → delivery
• Translate sold scope into real production timelines
• Ensure all deliverables hit on time, on budget, within scope
• Drive internal teams (creative, production, ops) to execute

3. Account Spine Leadership

• Work directly with:
• Head of Sales
• Line Producer / COGS Manager
• Production Lead/Consultant
• Global Creative Director
• Keep all stakeholders aligned and accountable
• Run internal CCIVR meetings (Creative + Internal Review)

4. Scope + Margin Protection

• Enforce scope discipline — no silent creep
• Flag risks early (timeline, budget, creative misalignment)
• Partner with ops to ensure COGS targets (~20%) are maintained

5. Reporting + Visibility

• Own project status inside Project Management Program
• Maintain clear timelines, next milestones, and owners
• Deliver weekly executive summaries internally and externally

WHAT GREAT LOOKS LIKE

• Projects ship on time, every time
• Clients feel confident, informed, and aligned
• Internal team operates without confusion or bottlenecks
• Scope is protected, margins are preserved
• Communication is sharp, direct, and proactive

WHO YOU ARE

• 5–10+ years in account management, production, or agency leadership
• You have run complex creative or production projects before
• You understand how to balance client needs vs execution reality
• You are highly organized and obsessed with deadlines
• You communicate with clarity, authority, and zero fluff
• You are comfortable pushing back on clients when needed
• You thrive in fast-moving, high-output environments

Bonus if:

• Experience in film, media, or content production
• Experience managing multiple high-budget projects simultaneously
• Familiarity with tools like Monday.com or similar systems

WHAT WILL NOT WORK

• Passive communicators
• People who avoid hard conversations with clients
• “Project coordinators” who need constant direction
• Anyone who cannot manage both people + production simultaneously

WHY THIS ROLE MATTERS

• This is one of the most critical roles inside IRONCLAD.
• You are the bridge between revenue and execution.
• If you win, the company scales cleanly.
• If you fail, everything breaks.

HOW TO APPLY

• Send Resume (if you have one)
• Examples of projects you have personally owned end-to-end
• A short note on how you manage difficult clients and tight timelines