Integrity Insurance Services, Inc.
Insurance Customer Service Agent
Webster, TX
·
Lake Jackson, TX
·
Full time
We are a top producing Allstate Agency looking for experienced reps who can work with clients to maintain and retain their business. We have commission opportunity in addition to great base salary. Fantastic opportunity for someone looking to grow and have career level income. We are a top performing team and are looking for extraordinary people to join us and grow to the next level! We are looking for people that are extremely hungry for success. We provide all the training and resources you need to succeed as an agent with our team. .
Description
Purpose of Position is To provide extraordinary service to internal and external customers, provide sales producers with possible sales opportunities and assist in sales and office organization. Our goal is to sincerely sell to customers’ needs while pursuing Allstate’s marketing focus.
- License Requirements Property & Casualty
- Minimum Performance Requirements Will be determined by agency principal, and office manager and updated monthly.
- Essential functions listed are primary goals to improve sales and retention.
Essential Functions
- Answer phone with a smile each time
- Update/endorse customer policies at their direction
- Handle billing inquiries, process customer payments
- Notify Agency Owner of dissatisfied customers and customers at risk of leaving
- Report claims
- Assist in training other employees
- Review new business log weekly with Agency Owner
- Write new business applications
- Cross-sell existing customers
- Follow up on pending endorsements and applications daily
- Handle additional duties as assigned or needed
- Maintain a positive and self-motivated attitude
Salary
$18 - $21 per hour