Insurance BCX Inc. Customer Service Representative El Paso, TX · Full time

Customer Service Representative looking for a career with opportunities to grow.



Insurance BCX is seeking an ambitious and driven Customer Service Representative to join the Commercial Insurance team at our Border City Insurance Services office in El Paso. We will provide comprehensive product, industry, and process training to help you succeed. This position is perfect for anyone looking for an entry level position in the insurance industry.

About Border City Insurance Services:

Border City is a retail insurance agency based in El Paso with specialized expertise in the trucking industry. Our dedicated teams have years of experience working with trucking and logistics clients, providing them with expert guidance and tailored insurance solutions.

Duties and Responsibilities:

  • Customer service in person, phone, and by email
  • Client Service including issuing evidence of coverage, processing policy changes, receiving insurance payments
  • Updating and maintaining records in agency operating systems
  • Support Commercial Account Managers and senior Customer Service Representatives


  • Desire to learn and take on greater responsibility over time
  • Strong computer skills to complement our technology-heavy work environment
  • Skilled at multitasking
  • Attention to detail
  • Advantageous if fluent in more than one language
  • Excellent verbal and written communication skills

What we offer:

  • Comprehensive training to ensure you are successful
  • Career Development Opportunities¬†
  • Competitive Base Pay
  • Bonus Opportunity
  • Company paid health benefits
  • 401K Retirement Plan
  • Paid Time Off
  • Paid Vacations¬†


$25,000 - $35,000 per year