Insurance BCX Customer Service Representative - TrollyCare Insurance El Paso, TX · Full time

Apply for Customer Service Representative - TrollyCare Insurance

Summary

Insurance BCX is seeking a highly motivated and ambitious Customer Service Representative to join our TrollyCare insurance team. This entry-level position offers comprehensive training in our products, the insurance industry, and our processes to ensure your success. This is an ideal opportunity if you are looking to transition from personal lines insurance to commercial lines. This is a work-from-home role, and we strongly prefer candidates residing in Texas.

About TrollyCare Insurance Services

TrollyCare Insurance Services specializes in providing insurance solutions to businesses within the home care industry, serving clients across the United States.

Responsibilities

• Provide exceptional client service via phone and email.
• Process client requests, including issuing evidence of coverage, handling policy changes, receiving payments, and managing policy cancellation notices.
• Maintain accurate client records within our agency operating systems.
• Assist an Account Manager with new business development and policy renewals.

Requirements

• A strong desire to learn and grow into positions of increasing responsibility.
• Proficient computer skills to thrive in our technology-driven environment.
• Excellent multitasking abilities.
• Keen attention to detail.
• Exceptional verbal and written communication skills.

What We Offer

• Thorough training program designed for your success.
• Competitive base salary.
• Opportunity for bonuses.
• Company Benefits
• Paid time off.
• Paid vacations.