Insight Carolinas PLLC Hybrid Part-Time Billing and Insurance Specialist Charlotte, NC · Part time Company website

Apply for Hybrid Part-Time Billing and Insurance Specialist

Dr. Ashli Kurian and Dr. Kevin Kurian founded Insight Carolinas in 2022 to improve equity and accessibility of mental health care, specifically quality and timely psychological assessment across the lifespan, for individuals and families across the Carolinas. While there are needs for mental health services in general, there are particularly large service gaps for assessment services, particularly for people wishing to use their private insurance or Medicaid benefits for payment. We find it unacceptable that many in North Carolina are left waiting many months or even years for diagnoses to access much-needed treatments. Our providers have years of experience assessing a broad range of mental health concerns from developmental disorders such as autism spectrum disorder, to mood disorders (e.g. depression, anxiety, bipolar disorder), to trauma, to behavioral concerns, to executive functioning concerns such as ADHD, thought disorders (e.g. schizophrenia spectrum), and personality disorders. In 2024, we expanded our service line to include psychotherapy services and veteran support. We are fulfilling our mission to bridge the service gap!

Job Description 

Insight Carolinas, a mental health practice, located in Charlotte, NC has an immediate opening for a part-time, Billing and Insurance Specialist, to join our growing team. The position will be mostly remote with the possibility of going into the office occasionally. This position is starting as part time with the potential to grow into a full position in the future, if desired. 

 

Part-time hourly rate offered for this position is between $19-$21 depending on relevant experience. Part-time staff qualify for up to 5 days of PTO. If you desire a full-time position in the future, full-time staff qualify for 401k, paid vacation, and insurance coverage. 

 

You will play a key role in expanding our reach to help even more individuals and families across the Carolinas. We are based in Charlotte but plan to expand to other parts of North Carolina soon. Since 2022 we have specialized in psychological testing, but through that testing we have realized a need for therapy services for individuals wanting to pay using their private insurance, Medicare and/or Medicaid. Our mission is to help bridge the service gap in the Carolinas. We know that exclusive private pay often leaves clients without services or having to terminate services early due to finances. If you also have a heart for providing access to services to people who would otherwise not have access, we invite you to apply.  

 

This is a unique opportunity to join an incredible team that currently consists of five licensed psychologists, five Therapists, three psychometrists, a doctoral-level practicum student, and several administrative support staff. We treat our employees well and value their input as essential members of the team. 

 

What You Will Do: 

• As mentioned above, you will help expand Insight’s reach to help even more families gain access to needed services. This will be done through a flexible, hybrid schedule that allows you to work mainly from home with the occasional in office day to assist with greeting clients or filing tasks. 
• Working closely with our Billing Lead to complete timely verification of benefits both online and over the phone, following up on claims, assisting in the initial referral process to ensure information is accurate and up to date, sending monthly statements and following up on collections, as well as other tasks related to billing and insurance for a mental health practice.
• Enjoy the benefits that go along with being a valued member of our team (see below). 

What You Will Bring: 

• Bachelor's degree preferred, but not required.
• Some insurance and billing experience is essential, bonus points if in the field of mental health.
• Proficiency in Microsoft Office Suite.
• Perseverance to see a task through from start to finish. A claim denial is just the first answer; we do everything we can to collect payment for services rendered.
• Attention to detail and demonstrated strengths in managing priorities and meeting deadlines. 
• Excellent interpersonal skills; ability to be firm with insurance reps and clients while remaining respectful.
• Collaborative nature and the ability to work independently. 

Why You’ll Love Insight: 

We offer a competitive salary plus additional benefits including: 

 

• Part-time staff members are eligible for up to five paid vacation days per year 
• Safe Harbor 401(k), with dollar-for-dollar employer match for the first 3% of employee contribution and 50% match for 4th and 5th percent.  
• Remote schedule with occasional in office day
• Collegial work environment 
• As the team grows, it is our hope to eventually offer medical benefits and professional development opportunities. 

 

 

Who We Are: 

Dr. Ashli Kurian and Dr. Kevin Kurian founded Insight Carolinas in 2022 to improve equity and accessibility of mental health care, specifically quality and timely psychological assessment across the lifespan, for individuals and families across the Carolinas. 

 

While there are needs for mental health services in general, there are particularly large service gaps for assessment services, particularly for people wishing to use their private insurance or Medicaid benefits for payment. We find it unacceptable that many in North Carolina are left waiting many months or even years for diagnoses to access much-needed treatments. However, in providing assessments, we realized there is also a great need for qualified, quality therapists to provide treatment services for those wanting to use their insurance or Medicaid benefits. That is where we are looking to expand. 

 

Our providers have years of experience assessing a broad range of mental health concerns from developmental disorders such as autism spectrum disorder, to mood disorders (e.g. depression, anxiety, bipolar disorder), to trauma, to behavioral concerns, to executive functioning concerns such as ADHD, thought disorders (e.g. schizophrenia spectrum), and personality disorders. 

 

We are fulfilling our mission to bridge the service gap! However, there is still great need. 

 

Through the course of their careers, the Insight team has combined conducted over 4,000 assessments for children as young as 18 months to older adults (aged 70+). Dr. Ashli Kurian holds additional certification from IBCCES as a Certified Autism Specialist. Dr. Kevin Kurian specializes in substance abuse, severe mental illness, and trauma. Other team members are also simultaneously continuing their education to gain more skills. Each member of our team from our psychometrists who assist in testing, to our intake team, to our office manager have been carefully selected for their professionalism and passion for our joint mission of expanding access to quality, timely assessment services.  

 

In 2024, we expanded to therapy services.

 

Insight Carolinas is an equal opportunity employer. We bring unique talents together to build something special. If you would like to become part of our team, please apply via https://my.ncworks.gov/4tk6eknz. If you are a good fit, a team member will contact you with more information.