Insight Carolinas PLLC Administrative Assistant Charlotte, NC · Full time Company website

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Dr. Ashli Kurian and Dr. Kevin Kurian founded Insight Carolinas in 2022 to improve equity and accessibility of mental health care, specifically quality and timely psychological assessment across the lifespan, for individuals and families across the Carolinas.

While there are needs for mental health services in general, there are particularly large service gaps for assessment services, particularly for people wishing to use their private insurance or Medicaid benefits for payment. We find it unacceptable that many in North Carolina are left waiting many months or even years for diagnoses to access much-needed treatments.

Our providers have years of experience assessing a broad range of mental health concerns from developmental disorders such as autism spectrum disorder, to mood disorders (e.g. depression, anxiety, bipolar disorder), to trauma, to behavioral concerns, to executive functioning concerns such as ADHD, thought disorders (e.g. schizophrenia spectrum), and personality disorders.

In 2024, we expanded our service line to include psychotherapy services and veteran support.

We are fulfilling our mission to bridge the service gap!

Description

Insight Carolinas, specialists in ​clinical assessment and psychotherapy, located in Charlotte, NC has an immediate opening for a full-time Administrative Specialist to join our growing team. Hourly rates range from $19-21 per hour. 

You will play a key role in expanding our reach to help even more individuals and families across the Carolinas. We are based in Charlotte but plan to expand to other parts of North Carolina soon. Since 2022 we have specialized in psychological testing, but through that testing we have realized a need for therapy services for individuals wanting to pay using their private insurance, Medicare and/or Medicaid. Our mission is to help bridge the service gap in the Carolinas. We know that exclusive private pay often leaves clients without services or having to terminate services early due to finances. If you also have a heart for providing access to services to people who would otherwise not have access, we invite you to apply.  

This is a unique opportunity to join an incredible team that currently consists of five licensed psychologists, five therapists, four psychometrists, and a robust administrative support staff. We treat our employees well and value their input as essential members of the team. 

What You Will Do: 

• As mentioned above, you will help expand Insight’s reach to help even more families gain access to needed services. This will be done through a flexible, hybrid schedule that allows you to work mainly from home with a weekly in office day to assist with greeting clients or filing tasks. You can expect to be in office around six to eight days per month so only local candidates will be considered.
• Actively participate in our intake process to include answering and directing phone calls, collaborating with team members to ensure efficient workflow, organize and schedule appointments, direct clients along the steps to scheduling process, liaise with executive team to handle requests and queries from senior managers. 

What You Will Bring: 

• Bachelor’s degree preferred, bonus points if focused in the field of Psychology. 
• Some administrative background is essential, but we are also happy to train a candidate who is conscientious and willing to learn. 
• Proficiency in Microsoft Office Suite. 
• Attention to detail and demonstrated strengths in organizing, multitasking, managing priorities, and meeting deadlines. 
• Collaborative nature as well as the ability to work independently. 

Why You’ll Love Insight: 

We offer a competitive salary plus additional benefits including: 

• Safe Harbor 401(k), with dollar for dollar employer match for the first 3% of employee contribution and 50% match for 4th and 5th percent. 
• BCBS Health and Dental Insurance, Aflac Supplemental Insurance
• Hybrid Schedule
• Full-time Hourly employees are given 2 weeks of vacation, additional sick time and paid holidays.

Insight Carolinas is an equal opportunity employer. We bring unique talents together to build something special. If you would like to become part of our team, please send your resume to [email protected]. If you could be a good fit, a member of our team will reach out to you with further information.