Influxinfosys Advanced Business Analyst (On-Site Only) Tallahassee, FL · Contractor Company website

Apply for Advanced Business Analyst (On-Site Only)

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Position Overview

Our client is seeking experienced Business Process Consultant C professionals to support its Information Technology (IT) operations, business process improvement initiatives, application support, requirements analysis, testing, and enterprise-level projects.

The consultant will work closely with business stakeholders, technical teams, project managers, functional owners, and external partners to analyze business processes, define requirements, improve workflows, support application development, and lead testing activities.

Candidates with a financial systems background and experience with Florida Accounting Information Resource (FLAIR) and/or Florida Planning, Accounting, and Ledger Management (PALM) are highly preferred.

Candidates must be available to attend in-person project meetings in Tallahassee, FL. Preference will be given to candidates who are local to the Tallahassee area.

Key Responsibilities

• Work under the direction of the Agency's designated Project Manager and participate in project activities as assigned.
• Lead or participate in large, complex, enterprise-wide projects involving multiple business areas and/or state agencies.
• Facilitate business process improvement initiatives across multiple business functions.
• Elicit, analyze, document, and validate business processes and requirements.
• Translate business requirements into user stories, functional requirements, workflows, and other project artifacts.
• Document requirements and work items using Azure DevOps.
• Design user interface screens and support functional design activities.
• Analyze existing business processes and recommend opportunities for process optimization and improvement.
• Serve as the primary liaison between business users, stakeholders, functional teams, and technical resources.
• Translate business needs into clear and actionable technical requirements.
• Develop meeting summaries, requirements documentation, screen designs, test documentation, and other project deliverables.
• Develop and maintain test plans and test scripts.
• Lead testing activities for application releases in development and beta environments.
• Coordinate with functional owners and developers to investigate application anomalies, identify root causes, and drive issues through resolution.
• Support and document User Acceptance Testing (UAT) activities and associated metrics.
• Evaluate existing testing processes and recommend improvements, including test automation where practical.
• Provide estimates for assigned tasks and project activities.
• Develop and manage SQL queries to analyze data, troubleshoot issues, support testing, investigate anomalies, and respond to ad hoc requests.
• Prepare status reports and escalate issues to appropriate management.
• Adapt to changing priorities and customer support requirements.
• Coach and mentor junior team members.
• Ensure all deliverables comply with AHCA's Information Systems Development Methodology (ISDM) standards and formats.
• Comply with applicable Florida project management oversight requirements.

Required Qualifications

• Minimum 7 years of IT Business Analysis experience.
• Minimum 4 years of Business Process Engineering experience.
• Demonstrated experience leveraging IT solutions and business process improvements.
• Strong experience in:
• Strategic planning
• Tactical execution
• Process management
• Business systems requirements definition
• Process analysis and optimization
• Data collection and analysis
• Strong knowledge of business process engineering principles and practices.
• Excellent analytical, problem-solving, communication, and documentation skills.
• Experience working with both technical and non-technical stakeholders.
• Experience leading projects and mentoring junior team members.

Preferred Qualifications

Preference will be given to candidates with:

• Financial systems or financial business process experience.
• Experience with Florida Accounting Information Resource (FLAIR).
• Experience with Florida Planning, Accounting, and Ledger Management (PALM).
• Experience working with Florida state agencies or government IT projects.
• Experience with enterprise-scale business process transformation.
• Experience with testing process improvement and automation.

Technical Skills

Candidates should have experience with or strong knowledge of:

• Microsoft Azure DevOps
• Microsoft Visio
• Microsoft SharePoint
• Microsoft 365 Office Suite
• Business analysis and process modeling tools
• SQL and data analysis
• Requirements management
• Workflow/process mapping
• Test planning and test script development
• User Acceptance Testing (UAT)
• Test automation concepts and implementation

Business Analysis & Process Engineering Skills

The successful candidate should be able to:

• Conduct stakeholder interviews and requirements workshops.
• Perform document analysis and fact-finding research.
• Map business processes, workflows, use cases, and tasks.
• Identify process gaps and improvement opportunities.
• Collect, evaluate, and analyze business and operational data.
• Develop alternative solutions and recommendations.
• Document current-state and future-state processes.
• Communicate complex technical and business concepts clearly.
• Establish effective working relationships with stakeholders at all organizational levels.
• Manage multiple assignments and meet project deadlines.

Core Competencies

Communication: Excellent written and verbal communication skills with technical teams, business stakeholders, project teams, and management.

Customer Service: Professional, responsive, and customer-focused approach to supporting business users and stakeholders.

Decision Making: Ability to make objective, well-informed decisions and appropriately escalate issues when necessary.

Flexibility: Ability to adapt to changing priorities, processes, requirements, and project conditions.

Interpersonal Skills: Strong ability to collaborate effectively with diverse teams and stakeholders.

Leadership: Demonstrated ability to lead project activities, mentor junior staff, and drive teams toward common objectives.

Problem Solving: Strong analytical skills with the ability to identify issues, evaluate alternatives, determine root causes, and develop practical solutions.

Team Building: Ability to collaborate, motivate, and support team members in achieving project objectives.