Impulse Creative Project Management Specialist Remote · Full time

Apply for Project Management Specialist

Responsibilities:

End-to-End Project and Retainer Management:

• Manage client projects and retainers from initiation to completion.
• Develop and maintain comprehensive project plans aligned with approved scopes of work and timelines.
• Document project details, including scope, schedules, and change logs.

Risk Identification and Communication:

• Identify potential risks to project scopes and timelines and communicate them to the leadership team.
• Proactively address and mitigate risks to ensure smooth project delivery.

Cross-Functional Collaboration:

• Collaborate closely with cross-functional teams, including Designers, Developers, Content Creators, and Marketers.
• Understand client needs and effectively communicate updates on project and scope status to the entire team.

Client Advocacy:

• Act as the primary point of contact for clients and advocate for their objectives and satisfaction.
• Proactively communicate project updates to clients, ensuring transparency and addressing any concerns promptly.

Requirements Management:

• Read, interpret, and document project requirements accurately.
• If technical understanding is required, actively seek answers from the appropriate team members to ensure clarity and accuracy.

Monitoring and Reporting:

• Actively monitor project scope and resource utilization.
• Evaluate overall efficiency and effectiveness of projects and retainers, providing regular reports to the leadership team.

Proactive Communication:

• Proactively communicate important milestones to both internal teams and clients.
• Schedule and facilitate meetings as necessary to ensure effective communication and collaboration.

Resource Allocation:

• Ensure that individual team members assigned to projects are well-prepared and set up for success.
• Manage tasks and allocate resources efficiently to meet project goals.

Continuous Improvement:

• Continuously assess and improve project management processes.
• Provide feedback on areas of improvement within the project management framework.

Adaptability:

• Be adaptable to changing project requirements and client needs.
• Take on additional duties and responsibilities as assigned.

Qualifications:

• 3-4 years of project management experience
• Website migration and/or web development projects required
• 2-3 years of experience in HubSpot
• Project management systems experience, such as Asana, Monday.com, Wrike, ClickUp or preferably Teamwork, required
• G Suite experience including Google Calendar, Google Meet, Google Docs and Google Sheets
• Detail oriented with the ability to manage multiple projects, tasks, resources and scopes along with effective prioritization
• Agency and client management experience a plus
• Product management experience a plus
• Project Management Professional (PMP) certification a plus
• A client-centered mindset with a natural desire to consistently deliver a positive client experience
• Organized and possessing strong time management skills, along with experience working with both internal and external stakeholders
• Excellent communication, both oral and written along with conflict resolution skills
• A keen ability to proactively anticipate roadblocks and pivot accordingly
• Motivated and driven to grow both professionally and personally