Icon Dental Administrative and Front Office Willcox, AZ · Full time

Providing the highest level of customer service to our patients while welcoming them into our practice, collecting, scheduling and assisting with insurance questions.

Description

We are seeking a team player who can multitask, always greet our patients with a smile and make each person feel welcome who comes into the practice.


Team work and being a team player and someone who has a whatever it takes attitude and is willing to go above and beyond for our patients and team members.


The desired experience and skills we're looking for are:

  • Handling more than one phone line at a time.
  • Scheduling patients for treatment to goal.
  • Reviewing treatment plans with patients and identifying barriers preventing a patient from scheduling and helping them move forward.
  • Excellent customer service and welcoming demeanor.
  • Computer skills with work, excel, google drive, slack and Eagle soft experience is a plus.
  • Review and collect copays from patients for scheduled treatment.
  • Multi tasking and attention to detail is a must.
  • Basic patient accounting knowledge.
  • Dental insurance knowledge.


Benefit package includes:

  • Paid Holidays
  • PTO/Sick Pay
  • Travel assistance
  • Health Insurance
  • Vision Insurance
  • Short term disability insurance
  • 401K
  • Profit Sharing Bonus
  • Team retreats


Compensation:

  • Competitive rates for Denver area.
  • Profit sharing bonus.

Requirements

Customer service experience.

Dental office experience.