iCallidus Engagement and Communications Lead Washington, DC · Kansas City, MO · West Roxbury, MA · Remote · Full time

Apply for Engagement and Communications Lead

Engagement and Communications Lead

Location: Work may be performed from Metro DC, Boston, MA, or Remote (subject to COR approval).

Contingent Upon Award

At iCallidus, we are innovators harnessing the power of creative thinkers to develop, execute, and manage groundbreaking IT solutions. Our multidisciplinary team excels in cybersecurity, digital modernization, transformation, and strategic management, ensuring our clients stay ahead in a dynamic tech landscape. We prioritize user-centric designs, building secure, scalable, and efficient systems tailored to meet specific business needs. Our commitment to cost-effective solutions enables clients to achieve more without significant cost escalations. With a robust portfolio of successful projects across various sectors and a proven track record, we consistently deliver high-quality results, helping organizations enhance performance and security while embracing the future of technology.

Key Responsibilities:

Strategic Communication Planning

• Develop, implement, and maintain comprehensive stakeholder communication strategies across EHRM workstreams.
• Align messaging with program milestones, stakeholder feedback, and performance metrics.
• Integrate communications across various platforms and audiences to ensure a unified narrative.

Executive Support

• Draft and support high-level communications for VA leadership, including speeches, talking points, presentation decks, virtual engagement content, and legislative correspondence.
• Provide executive-level briefing materials for engagements with Congress, OMB, GAO, and external partners.

Stakeholder Engagement

• Coordinate forums, workshops, and feedback sessions with key internal and external stakeholders.
• Ensure consistent two-way communication to maintain alignment, address concerns, and drive adoption.
• Promote stakeholder trust and collaboration through regular updates, transparency, and responsiveness.

Communication Toolkits and Materials

• Create deployment and program toolkits (e.g., FAQs, announcements, checklists) tailored to various user groups including clinicians, facility leaders, and technical staff.
• Support the EHRM intranet and external websites, ensuring timely, accurate, and accessible content updates.

 Collaboration and Governance

• Work closely with VA communications teams, product leads, training staff, and the CLT to synchronize messaging.
• Maintain an online repository for field communications and implementation support resources.
• Monitor feedback mechanisms and incorporate user insights into continuous communication improvements.

 Metrics and Reporting

• Track communication effectiveness through feedback, analytics, and stakeholder engagement indicators.
• Provide regular status reports, including successes, gaps, and recommendations for refinement.

Key Deliverables:

• Strategic communication plans that outline key messaging, target audiences, and delivery methods.
• Executive briefings, talking points, and speeches tailored to support leadership communications.
• Stakeholder toolkits and engagement materials designed to inform and involve key audiences.
• Communication dashboards and performance reports that track outreach effectiveness and impact.
• Developed content for the EHRM intranet and external websites to support transparency and information sharing.

Qualifications and Requirements:

• Bachelor’s degree in Communications, Public Relations, Journalism, or a related field
• 7+ years of professional experience in strategic communications, preferably in a large-scale government or healthcare IT environment.
• Demonstrated ability to communicate complex technical and operational information to diverse stakeholder audiences.
• Experience writing for executive and legislative audiences.
• Proficiency in content development tools (e.g., Microsoft Office Suite, SharePoint, Adobe) and digital collaboration platforms.
• Familiarity with change management and federal agency operations is highly desirable.

Clearance Requirement:

Must be eligible to obtain and maintain a Tier 2 MBI clearance.

Benefits:

Medical, Vision, Dental, 401(K), Short Term Disability, Standard Basic Life Insurance.

EEO Statement

iCallidus is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate because of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.