Essential Job Functions
- Safely retrieve and care for stray animals while prioritizing reuniting lost pets with their families.
- Maintain a safe and clean environment within the shelter; ensure animals receive daily enrichment and species-specific care.
- Coordinate transport and veterinary services to support medical recovery and wellness of shelter pets.
- Respond to community requests for support with stray, injured, or at-risk animals in alignment with our humane protocols.
- Engage in outreach efforts to promote responsible pet ownership, including spay/neuter education, licensing, and microchipping.
- Investigate reports of animal neglect or cruelty, documenting findings and coordinating with legal or rescue partners as needed.
- Provide respectful enforcement of local and state animal welfare guidelines, always seeking voluntary compliance before legal action.
- Keep detailed records of intakes, adoptions, reclaims, and any field activities.
- Collaborate with our communications team to promote adoptable animals and share their stories across various platforms.
- Build relationships with volunteers, foster caregivers, and community members to extend our reach and impact.
- Represent the humane society at local events and serve as a knowledgeable, empathetic resource to the public.
- Travel occasionally to Belfair headquarters for training and/or meetings
- Availability evening and weekend hours for emergency calls
- Perform other duties, as assigned
Interpersonal Skills and Professional Attributes
- Exceptional communication skills with a calm, collaborative demeanor, especially in sensitive or high-pressure situations.
- Ability to exercise sound judgment with minimal supervision, particularly in emotionally charged or urgent circumstances.
- Comfortable using radios, field equipment, and basic tech tools to document work and communicate with the team
- High proficiency in learning new software systems
- Extensive knowledge and experience handling various types of animals who may be frightened, aggressive or in need of medical care.
- Must be comfortable administering injections and medications.
- Ability to work independently and collaboratively in a fast-paced environment.
- Compassionate and empathetic approach to working with animals and people.
- Demonstrate ability to quickly, calmly, and efficiently meet deadlines, juggle multiple and competing priorities, and maintain a positive, engaging atmosphere
- Excellent interpersonal skills; authentic team player and demonstrate de-escalation tactics and resolve conflict
- Excellent written and oral communication skills
Company Mission and Workplace Core Values
All employees of HSMC are expected to embrace the organizational mission of providing a second chance for companion animals. In addition, adhering and contributing positively to our team core values is required. These values embody: Team over ego, solutions over blame, psychological safety, progress not perfection, and a “compassion first” approach.
Physical Demands and Work Environment
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
- Physical capacity to work in varied environments, including active outdoor rescue in extreme weather along with indoor shelter settings;
- Must be able to lift 50+ lbs safely.
- Regular driving of company vehicle
- The role involves exposure to animal odors, noises, and behaviors typical of an animal care facility, as well as interaction with animals at various stages of health and recovery.
- Communicating with others to exchange information
Education and Licenses
- Associate degree or certificate in Animal Science, Veterinary Technology, or a related field; 1–3 years of direct experience in animal care, shelter work, or rescue operations will substitute for degree or certification credentials.
- Certifications from the National Animal Care & Control Association as Animal Control Officer I & II, within timeframe for next certification cycle.
- Level I Professional Animal Cruelty Investigator from National Animal Cruelty Investigations School, within timeframe for next certification cycle.
- Must possess a valid Driver’s license and clean driving record
- Must pass background check
Benefits Include: Health, Dental and Vision with company contribution; Annual clothing/uniform allowance; Professional Development Opportunities; Vacation/Paid Time Off at 1.5 hours earned per 40 hours paid; Sick Leave at 1 hour earned per 40 hours worked; Six Paid holidays per year.
Questions? Please email Stephanie Walsh at [email protected].