HPD-Velocity Auto Spas LLC Team Lead Frankfort, KY · Full time Company website

Apply for Team Lead

Velocity Auto Spa is a modern express car wash dedicated to delivering a fast, friendly, and exceptional customer experience. We combine industry-leading wash technology, premium cleaning products, and a customer-first culture to help our guests keep their vehicles looking their best. What sets us apart is our commitment to people—both our customers and our team members. We provide a clean, safe, and positive work environment where employees are empowered to grow, develop leadership skills, and advance their careers. Our team takes pride in delivering outstanding service while helping customers save time and enjoy a consistently clean vehicle through our Unlimited Wash Club memberships. At Velocity Auto Spa, we're not just washing cars—we're building relationships, creating opportunities, and raising the standard for car wash service in our community.

The Team Leader is an hourly leadership role responsible for supporting daily operations, delivering exceptional customer service, coaching team members, and driving Unlimited Wash Club memberships. This position leads by example, helps maintain a clean, safe, and efficient facility, and assists management in achieving operational and sales goals.

Responsibilities:

• Lead and support team members during shifts
• Deliver outstanding customer service
• Promote and sell Unlimited Wash Club memberships
• Assist with vehicle loading and daily operations
• Maintain facility cleanliness and safety standards
• Train and mentor Customer Service Associates
• Support opening, closing, and operational procedures

Qualifications:

• Positive attitude and strong leadership skills
• Customer service or sales experience preferred
• Reliable and dependable
• Comfortable working outdoors in various weather conditions

Benefits:

• Competitive hourly pay
• Performance incentives
• Flexible scheduling
• Advancement opportunities into Assistant Manager and General Manager roles