Hope Women's Center, Inc
Hope on the Road Bilingual Coordinator - North Phoenix
Phoenix, AZ
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Full time
Company website
An experienced, skilled, and motivated “Hope on the Road” Program Coordinator who will help us grow this new model of bringing Hope’s services into the community through mobile locations at partner agencies, networking within the community, and providing direct services to women in crisis. The Hope on the Road Coordinator is a highly relational, organized, and driven professional who believes in facilitating personal growth for every client by meeting initial needs, directing to larger Hope programs & services, leveraging collaboration with local partners, and supporting women in crisis with 1:1 case management and/or ĒMA (Every Mother’s Advocate) program services. This position includes training as an ĒMA program advocate to manage a caseload of ĒMA qualifying moms.24
About Hope Women's Center, Inc
At Hope Women's Center our mission is to engage, encourage, and equip women and teen girls facing any difficult life situation with a holistic approach to meet her physical, emotional, and spiritual needs. We long to see women and teens move from trauma to transformation. Our vision is that no woman or teen girl in Arizona would have to face a crisis alone.
We are a Christian ministry and all staff will need to sign and agree to our Statement of Faith and Principles. It is our belief that our effectiveness is due to our solidarity of faith. Not being able to sign any of these is not in any way intended to be disrespectful of your views. We will furnish our Statement of Faith and Principles as part of the application process.
Description
The Hope on the Road Program Coordinator will work within the following areas of coordinating, support, and case management:
- Locate in partner agencies multiple days per week to provide 1:1 service to women in crisis and connect them with Hope’s virtual and in person programs.
- Enter and track program data of women that connect to Hope’s services in this “on the road” model.
- Teach classes (in both English and Spanish) at partner sites using Hope's curriculum
- Assist with material needs for women in crisis through Hope’s Boutique resources.
- Promote the ĒMA program to qualifying moms and connect them with ĒMA Manager for assessment/onboarding if interested in program.
- Manages a caseload of ĒMA qualified moms leading them through program 1:1
- Facilitate ĒMA Group programming for a minimum of 3-5 moms as needed.
- Contribute to Hope’s existing robust and updated database of community resources.
- Assist in cultivating an excellent team culture by working collaboratively across Hope’s programs to maintain program stability and ensure every client receives consistent and attentive care.
- Participate in bi-weekly, collaborative team meetings (via zoom) to update and review client caseloads and identify, discuss, and solve for challenges.
- Help with covering gaps at Hope's physical centers as needed
- Teach zoom classes to Hope clients as needed
- Represent Hope at local networking meetings to promote awareness of Hope’s programs throughout East Valley (as needed/or schedule permits).
- Respect client dignity and confidentiality
- Other duties as assigned (since this a growing program)!
QUALIFICATIONS AND SKILLS
● Demonstrates strong spiritual maturity
● Strong written and verbal Spanish language skills
● Strong leadership qualities
● Team development
● People focused and relationship driven
● Strong written and verbal communication skills
● Proactive in conflict resolution
● Strategic planning
● Highly organized with attention to detail
● A passion to empower vulnerable moms and preserve families
● Ability to work in a fast paced, flexible environment
● Collaborative
● Ability to manage time and work independently under Hope’s existing structure
EDUCATION AND EXPERIENCE
● Bachelor’s Degree (or equivalent experience) in related field is required
● Master Degree in related field is preferred
● Cleared Background Check and/or Fingerprint Clearance
Essential Job Functions & Competencies for all Hope Employees:
- Maintains a personal relationship with Jesus Christ. Is a consistent witness for Christ and maintains a courteous, Christ-like attitude in dealing with people within and outside of HWC.
- Faithfully upholds the ministry of HWC in prayer.
- Follow and ensure adherence to Hope Women’s Center policies and procedures.
- Meet monthly with the CEO and other HWC Team Members for leadership development and program planning.
- Awareness of ethnic and culture aspects of the community and issues specific to vulnerable women and teens served.
- Commitment to understand HWC’s current ministry and history.
- Must be a person of high integrity and willing to support the mission of Hope Women’s Center
- Must agree with HWC’s Statement of Faith
HWC Staff Core Values
- Excellence
- Compassion
- Servant Leader
- Stewardship Focused
The person in this position shall have exercised Christian convictions that demonstrate an adherence to the HWC Statement of Faith and must endeavor to govern all aspects of life in such a manner as to display conduct consistent with HWC’s Statement of Faith. The person shall also demonstrate a personal relationship with Jesus Christ, a consistent Kingdom witness, and maintain a courteous, warm, Christ-like attitude in dealing with people within and outside of HWC. They shall also be passionate about the vision of HWC.
Salary
$24 - $25 per hour