Historic Taos Inn Front Desk - Full-time (40 hours) - Some Nights and Weekends required Taos, NM · Full time

Front Desk Agent) / The House Manager is responsible for hosting guests throughout their stay.




The House Manager (Front Desk Agent) is responsible for hosting guests throughout their stay. From a warm welcome upon arrival to an effortless departure, this role will play a critical hand in executing the seamless guest experience in a tech forward hotel environment.



-         Utilize software to manage internal tasks and guests’ communication

-         Assist with the guest check-in/check-out process while engaging with guests

-         Provide information, recommendations and booking services for a variety of guest inquiries, including, but not limited to, directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and other guest needs

-         Facilitate making reservations and room changes

-         Coordinate communication and partnership between the front desk and other departments (housekeeping, maintenance, and F&B).

-         Respond to guest inquiries, requests, and concerns in a timely, friendly, and efficient manner

-         Assist the Housekeeping department with inspecting clean rooms in preparation for guest arrival

-         Prepare and deliver VIP amenities

-         Perform other duties as assigned and requested to meet the needs of the business



-         Competitive pay

-         Holiday Pay

-         Paid Sick Time

-         Paid Time Off for full time employees

-         An environment that encourages initiative and leadership

-         Working with highly talented people who are extremely passionate about their craft

-         Hotel discount program


-         Team player, hard worker, multi-tasker and detail oriented

-         Knowledge of the local area, things to do, and places to go – or enthusiasm to acquire that knowledge

-         Genuine desire to be helpful: able to jump in and assist other departments when necessary

-         Works cooperatively with others in all situations



-         Experience in guest or customer service

-         Flexible in schedule and willing to meet the demands of a complex operation

-         Familiarity with Apple and Google (G-Suite) products and applications (preferred)

-         Familiarity with Slack (preferred)

-         Ability to lift, pull, and push moderate weight



About Life Hospitality

The Historic Taos Inn is managed by Life Hospitality, the hotel management arm of Life House, – an operations, branding, and software company with a mission to make travel more accessible by making hotels easier to operate and more profitable with tech-enabled, best-in-class operations. We approach operations with a tech-driven mindset. From hotel operations to F&B, we give you tools and resources to run your hotel most efficiently so you can focus on what matters most: the guest experience. We manage a portfolio of over 50 hotels across the US and Mexico and growing to 150+ in 2023. You can find all Life Hospitality openings at https://www.lifehospitality.careers.


We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.


$16 - $18 per hour