Heritage Personal Injury Group Inc Bilingual Receptionist Atlanta, GA · Full time

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Heritage Personal Injury Group we offer top-notch paralegal and marketing services to Solo, small and medium law firms that allow attorneys to spend more time fighting for their clients. We have over 15 combined years of experience dealing with all different types of personal injury cases. From auto accidents to unsafe premises, no personal injury case is too difficult for us to handle. At Heritage Personal Injury Firm llc, no matter the type of personal injury, your clients will be treated fairly with up must respect and with superb results.

SALARY: 45-50K DOE

BENEFITS: PTO, HEALTH, DENTAL, VISION, 401K

Seeking a front desk receptionist for full time position with a growing Personal Injury Firm Hours for the position are 8:00 a.m. to 5:00 p.m.

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.

As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus.

Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Responsibilities:

Greet and welcome guests as soon as they arrive at the office

Direct visitors to the appropriate person and office

Answer, screen and forward incoming phone calls

Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

Provide basic and accurate information in-person and via phone/email

Receive, sort and distribute daily mail/deliveries

Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

Order front office supplies and keep inventory of stock

Update calendars and schedule meetings

Keep updated records of office expenses and costs

Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Requirements and skills:

Proven work experience as a Receptionist, Front Office Representative or similar role

Proficiency in Microsoft Office Suite

Hands-on experience with office equipment (e.g. fax machines and printers)

Professional attitude and appearance

Solid written and verbal communication skills

Ability to be resourceful and proactive when issues arise

Excellent organizational skills

Multitasking and time-management skills, with the ability to prioritize tasks

Customer service attitude

Education/Experience:

High school degree; additional certification in Office Management is a plus

• 2 years (Preferred)

Language:

• Spanish (Preferred)

Training Provided

Job Type: Full-time

Salary: Up to $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Atlanta, GA 30339: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Required)

Language:

• Spanish and English (Required)

Work Location: One location