Helping Paws, Inc. is a nationally accredited service dog organization based in Eden Prairie, Minnesota. We train assistance dogs that empower individuals with disabilities, Veterans, and first responders, changing lives, one dog at a time. Our team is mission-driven, collaborative, and united by a love for dogs and a commitment to the people they serve.

What You'll Do

Dog Care and Handling

• Walk, play with, and/or monitor dogs individually or in appropriate groups, ensuring each dog receives appropriate exercise and attention.
• Monitor dogs for changes in behavior, energy, appetite, or physical condition, and report concerns promptly to training or veterinary staff.
• Handle dogs safely and calmly, following established handling protocols for each dog's training level and temperament.
• Organize and/or dispense medication when directed by the Veterinary Care Coordinator.
• Provide basic enrichment through kennel, recall and/or other games and positive interaction to support each dog's well-being.

Kennel Cleaning and Sanitation

• Clean and sanitize dog kennels, runs, and outdoor relief areas, and other areas as assigned.
• Remove waste and soiled bedding; restock with clean materials.
• Mop, sweep, and disinfect floors, walls, and common areas.
• Clean food and water bowls and ensure dogs have fresh water at all times.
• Launder and manage kennel supplies such as bedding, towels, and leashes.
• Dispose of waste in accordance with facility protocols.
• Restock cleaning supplies and alert supervisors when inventory is low.

Facility Support

• Conduct visual inspections of kennels and equipment, reporting any maintenance needs or safety concerns.
• Maintain organization and cleanliness of storage areas, supply rooms, and common spaces.
• Assist with receiving and stocking deliveries and volunteer supplies as needed.

Qualifications

Required

• Demonstrated comfort and confidence around dogs of varying sizes and energy levels.
• Ability to follow written and verbal instructions and established care and safety protocols.
• Reliable, punctual, and able to maintain a consistent schedule.
• Ability to work independently with minimal supervision while maintaining high standards.
• Strong attention to detail, accuracy, and commitment to cleanliness and animal welfare.
• Ability to effectively communicate with staff, volunteers, and others in a professional, friendly, and positive manner.

Preferred

• Prior experience working with dogs in a kennel, shelter, veterinary, or training environment.
• Basic dog training experience including loose leash walking and positive reinforcement training techniques preferred. Prior education or certification is ideal.
• Basic knowledge of dog behavior and handling techniques.
• Previous customer service experience is a plus.
• Experience with cleaning or facilities maintenance in a professional setting.

Physical Requirements

• Frequently stands, walks, bends, stoops, kneels, and crouches throughout the shift.
• Regularly lifts, carries, and moves objects and dogs up to 50 pounds.
• Ability to safely manage, walk, and restrain dogs of varying sizes and strength levels.
• Works in indoor and outdoor environments in varying weather conditions.
• Exposure to animal dander, odors, cleaning chemicals, and noise; appropriate personal protection equipment (PPE) is provided.
• Ability to move between multiple areas within the assigned building and, on occasion, between campus locations a short walking distance apart.
• Maintains physical stamina sufficient to perform consistent active work throughout a 5-hour shift.

Why Helping Paws?

• Be part of a nationally accredited service dog organization making a real difference.
• Work in a positive, dog-friendly environment alongside passionate staff and volunteers.
• Contribute directly to the mission every single day.
• Join a supportive, inclusive team where collaboration and heart are part of the culture.

Equal Opportunity Employer

Helping Paws, Inc. is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other status protected under applicable local, state, or federal law.

Helping Paws complies with the Americans with Disabilities Act (ADA) and will make reasonable accommodations for qualified individuals with known disabilities, unless doing so would result in an undue hardship.