Helios Integrated Medicine Medical Front Desk Specialist Boulder, CO · Full time Company website

As the first and last person patients encounter in the office, strong customer service & accurate communication skills, delivered with a positive attitude, are imperative for this position. This key role requires the ability to work well within the team and independently as needed.

About Helios Integrated Medicine

Helios Integrated Medicine offers conventional medical treatment (when it’s the best choice), nutritional medicine, functional medicine, homeopathy, nutrition, preventative medicine, herbal medicine, acupuncture, Infusion Therapy and many other integrated systems of medicine. We are a close team of fun loving, hard working healthcare professionals who specialize in helping patients integrate these different approaches to best meet their health needs and goals. In our highly personalized approach to healing, we believe the key to integrated medicine lies in truly knowing the patient.

Description

DEAL BREAKERS

This in an in-office position only (not a remote position)

Must live within a reliable commuting distance to Helios Integrated Medicine in Boulder, CO

Must have a minimum of 1 year medical front desk experience

Must pass a background check and drug screen


Duties and Responsibilities

  • Greet patients and visitors and assist them with questions or concerns
  • Answer phones, schedule appointments, and collect patient information
  • Perform patient registration and verify insurance information
  • Process billing, payments, and other financial transactions
  • Maintain and update patient records
  • Verifying test results are in before follow up visits
  • Assist with medical record filing and data entry
  • Coordinate with other team members to ensure smooth operations
  • Respond to inquiries and requests from patients and staff
  • Assist with special projects and other administrative tasks

Requirements and Qualifications

  • High school diploma or equivalent
  • Previous experience in a medical office setting - minimum of 1 year
  • Knowledge of medical terminology and insurance billing procedures
  • Proficient in Google Suite features (Docs, Sheets, Gmail, Etc)
  • Proficient in QuickBooks
  • Proficient in EHR/EMR
  • Excellent customer service and communication skills
  • Strong organizational and multitasking skills
  • Attention to detail and accuracy with data entry

Salary

$20 - $26 per hour