The Systems Administrator Associate will serve as the lead technical authority for our infrastructure operations. You will oversee the design, implementation, and security of complex server environments, manage high-level escalations, and mentor junior staff. This role requires a strategic thinker who can balance day-to-day uptime with long-term modernization and compliance goals.
Core Qualifications & Education
- Education: Bachelor’s degree or in computer science, IT, or a related technical field is standard.
- Alternative: 3-5+ years of direct experience can often substitute for a degree
Experience Levels:
- 1–3+ years of experience in end-user support or basic server maintenance.
- 3-5+ years managing servers (Windows/Linux) and network protocols.
- 3-5+ years infrastructure design, cloud migration (AWS/Azure), and team leadership.
Essential Certifications:
- CompTIA Security+ CE
- Microsoft Certified: Azure Administrator, Administrator Expert
- AWS SysOps Administrator
Technical Skills & Responsibilities:
- Operating Systems: Proficiency in Windows Server (2016+) or Linux distributions (RHEL, Ubuntu).
- Directory Services: Managing user accounts, GPOs, and security policies via Active Directory/Azure AD.
- Virtualization & Cloud: Experience with VMware, Hyper-V, and cloud platforms like AWS or Azure.
- Security & Maintenance: Patch management, data backups/recovery (e.g., Rubrik, Veeam), and firewall monitoring.
- Automation: Scripting experience using PowerShell, Python, or Bash.
Professional Qualities:
- Problem-Solving: Ability to diagnose complex hardware/software interoperability issues.
- Communication: Explaining technical concepts to non-technical stakeholders or agency leadership.