Heir Media Corp | HM Strategic Consulting Network Administrator Associate Macon, GA · Full time

The Network Administrator Associate is to support the daily operations of our Cisco-based network infrastructure in the Macon, GA area

About Heir Media Corp | HM Strategic Consulting

Heir Media™ is a 360° creative agency and studio that focuses on building enduring brands that leave a lasting legacy. Our work spans filmmaking, animation, brand development, ghostwriting, publishing, game development, web design, music composition, and business consulting; but we specialize in creating cohesive visual identities, brand strategies, and compelling stories that holistically drive business growth. Known for our attention to detail, we ensure every interaction aligns with our clients’ aspirations and brand vision. By blending strategy, storytelling, design, and execution, we deliver experiences that connect emotionally and strategically with audiences, transforming businesses into timeless brands. HM Strategic Consulting is our subsidiary brand, delivering focused business consulting and strategic advisory services for organizations looking to grow, scale, and operate with clarity and purpose. We're a close-knit, fast-moving team — and we're growing. If you're someone who thrives in a creative environment, loves keeping things running smoothly, and takes pride in both the big picture and the small details, we want to hear from you.

Description

Role Overview

The Network Administrator Associate is to support the daily operations of our Cisco-based network infrastructure in the Macon, GA area. You will be responsible for monitoring network performance, assisting with hardware deployments, and providing initial troubleshooting for connectivity issues. 


Core Qualifications 

Education: A bachelor’s degree in computer science, Information Systems, or a related technical field is typically required. A relevant professional certifications or 4+ years of full-time experience can often substitute for parts of the educational requirement. 


Required Cisco Certifications 

The following certifications are industry standards for validating skills in a Cisco-heavy environment: 

  • CCNA (Cisco Certified Network Associate): The baseline requirement for most entry-to-mid-level roles. It validates foundational knowledge in routing, switching, and wireless access. 
  • CCNP (Cisco Certified Network Professional): Highly preferred for mid-to-senior analysts. It demonstrates deeper expertise in specific areas like Enterprise Networking or Security. 


Essential Technical Skills 

Candidates should demonstrate hands-on experience with: 

  • Hardware: Expertise with Cisco Catalyst Switches (e.g., 6500, 4500 series), ASR/ISR Routers, Cisco 3110 Firewall, and Wireless LAN Controllers (WLC). 
  • Protocols: Advanced knowledge of TCP/IP, OSPF, BGP, EIGRP, and VLAN trunking. 
  • Network Analysis Tools: Proficiency in using tools like Wireshark for packet analysis and SolarWinds for performance monitoring. 
  • Connectivity Services: Configuring and troubleshooting VPNs, DNS, DHCP, and MPLS environments. 


Key Responsibilities 

  • Monitoring & Performance: Analyzing network traffic to identify bottlenecks and ensure 24/7-365 reliability for mission-critical operations. 
  • Security Implementation: Managing Cisco ASA or Firepower firewalls, testing VPN stability, and ensuring compliance with federal security standards like NIST SP 800-171. 
  • Troubleshooting: Acting as a Tier II or Tier III escalation point for complex connectivity and data flow issues.