Heartland Church Connection Coordinator Fishers, IN · Full time Company website

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Heartland Church has always been about meeting people where right where they are. Heartland began very simply in 2001, in a living room with friends and neighbors, some of whom had not been in church for a long time or had never been. For over 25 years, we’ve had one purpose: To love people well, lead people to Jesus, and launch people out to change the world. God loves everyone, and anyone can experience the transformative power of His love and grace. We are a diverse community in every way, and our differences are valuable resources that help us see and hear God better. This, too, began very simply...relationally...one person at a time. We have come from different backgrounds and cultures, with different values and worldviews, but we are united by Christ's sacrificial love and His beautiful Spirit of humility.

 

Job Title: Connections Coordinator 

Department: Connections 

FLSA Status: Full-Time, Exempt 

Location: Fishers, IN 

Last Updated: 7/21/2026 

 

Who We Are 

Located in one of the fastest growing communities in the country, Heartland Church in Fishers, Indiana, is a fast growing, vibrant, multiethnic, multigenerational, and multidenominational Christian community committed to loving people well, leading them into a transformative relationship with Jesus Christ, and launching them out to change the world.  

 

Position Overview 

Primary Responsibilities 

• Administrative Support for the Connections Department  
• Coordinating the Sunday Connection Experience  
• Rock RMS Database Management 
• Volunteer Team Coordination and Support 
• Guest Follow-up and Engagement Support 
• Event and Ministry Support 

 

Essential Functions 

Administrative Support 

• Provide direct administrative support to the Director of Connections, ensuring efficient and organized ministry operations.  
• Assist with ministry scheduling, communications, reports, and preparation for meetings or events. 
• Support connection-focused ministry initiatives and special projects as assigned. 

 

Connection Support 

• Help ensure every guest experiences a welcoming, organized, and relational first impression from arrival through follow-up.  
• Coordinate Connection Team operations during the weekend services and ministry events. 
• Assist in maintaining a warm, engaging, and spiritually intentional environment for guests and members.                                                                                                                                                         
• This position requires regular weekend availability, including Sunday services, ministry events, and occasional evening responsibilities. 

 

Coordinate Volunteer Team Operations 

• Assist in scheduling, onboarding, and communicating with Connection Team volunteers, including Empowerment Specialists and the Info Team. 
• Maintain accurate volunteer team roster and communication records. 
• Help support volunteer engagement, appreciation and operational readiness. 
• Provide day-to-day coordination and direction to volunteers serving within the Connections Ministry. 

  

Manage Connection Systems and Workflows 

• Input and track guest data in ROCK RMS, ensuring follow-up workflows are executed in a timely and efficient manner. 
• Maintain accurate records, notes and communication tracking and ministry engagement updates within ROCK RMS. 
• Generate reports and assist leadership in tracking ministry engagement and connections outcomes. 

 

Abilities/Knowledge/Skills 

• Strong commitment to the mission, values and culture of Heartland Church 
• Warm, welcoming and engaging interpersonal presence. 
• Ability to prioritize, manage multiple tasks, and deliver results within defined timelines. 
• Strong organizational and administrative skills with attention to detail. 
• Excellent verbal and written communication skills. 
• High emotional intelligence and relational awareness. 
• Strong problem-solving, critical thinking and resourcefulness skills. 
• Self-starter with a servant leadership mindset. 
• Ability to collaborate effectively across ministry departments and teams. 
• Adaptable and able to thrive in a fast-paced ministry environment 
• Ability to handle sensitive information with professionalism, discretion and confidentiality. 

 

Education & Experience Requirements 

 

• 2 years of experience in church ministry, hospitality, guest services, or volunteer coordination. 
• Bachelor’s degree in ministry, communications, leadership, or a related field preferred.  
• Experience with database management or CRM systems required; ROCK RMS experience preferred. 
• Proficiency with Microsoft Office suite. 

 

How Heartland’s Staff Values Come to Life in This Role 

Humility 

Serves without seeking credit, recognizing that unseen work enables visible ministry. Listens to feedback and partners joyfully with every team and volunteer. 

Unity 

Works collaboratively across departments, viewing every ministry’s win as a shared success. Ensures the facility supports a seamless, unified guest experience.  

 

Generosity 

Gives time, energy, and care freely — often going the extra mile to help an event succeed or to make someone feel cared for through a clean, well-prepared space. 

 

Audacity 

Tackles big challenges and dreams creatively — whether it is reimagining how space is used, finding bold cost-saving solutions, or envisioning future campus improvements. 

 

Curiosity 

Looks for better ways to care for the facility — exploring new tools, technology, and methods to improve stewardship and efficiency. Asks “why” before acting. 

 

Tenacity 

Stays committed through long projects, unexpected repairs, and tight timelines. Models perseverance and excellence in every season, knowing the mission is worth it.