Healing Hands Mental Health Services Behavioral Health Specialist II Robbins, IL · Contractor

The Mental Health Specialist provides direct, non-clinical mental health support services to individuals and families under the supervision of licensed behavioral health professionals. This role focuses on skill-building, psychoeducation, care coordination, and support services that promote emotional well-being, stability, and recovery. The Mental Health Specialist plays a vital role in supporting clients’ treatment goals while delivering compassionate, trauma-informed, and culturally responsive care.

About Healing Hands Mental Health Services

Healing Hands Mental Health Services is a community-based behavioral health organization committed to providing compassionate, accessible, and person-centered mental health services to individuals and families. We believe meaningful healing happens when people are supported not only clinically, but within the environments and communities where they live, work, learn, and grow. Our services are designed to meet clients where they are while addressing behavioral health needs through assessment, therapeutic intervention, community-based support, care coordination, and skill development. Our multidisciplinary team works collaboratively to identify individual needs, connect clients with appropriate services, and provide ongoing support that promotes stability, independence, resilience, and improved overall well-being. At Healing Hands, we are committed to creating an environment where clients feel heard, respected, and empowered throughout their behavioral health journey. Through compassionate care, professional collaboration, and community connection, we strive to help individuals and families build the skills and support systems necessary to achieve lasting progress.

Description

Job Title: Mental Health Specialist II

Organization: Healing Hands Mental Health Services

Reports To: Executive Director

Location: Hybrid/Community-Based

Employment Type: 1099-Contractor

Compensation: $45.00 Per Billable Hours | Fee for Service


Position Summary

The Mental Health Specialist provides direct, non-clinical mental health support services to individuals and families under the supervision of licensed behavioral health professionals. This role focuses on skill-building, psychoeducation, care coordination, and support services that promote emotional well-being, stability, and recovery. The Mental Health Specialist plays a vital role in supporting clients’ treatment goals while delivering compassionate, trauma-informed, and culturally responsive care.


Key Responsibilities

Client Support & Engagement

  • Provide direct support services to individuals experiencing mental health challenges
  • Assist clients with coping skills, emotional regulation, and daily functioning strategies
  • Support clients in achieving individualized service or treatment goals


Skill-Building & Psychoeducation

  • Deliver structured skill-building interventions (e.g., stress management, communication, problem-solving)
  • Provide psychoeducation related to mental health, wellness, and recovery
  • Reinforce strategies developed by licensed clinicians or care teams


Care Coordination & Case Support

  • Collaborate with case managers, clinicians, and program staff to support coordinated care
  • Assist with referrals, appointment reminders, and follow-up support
  • Advocate for client needs while promoting self-sufficiency


Documentation & Compliance

  • Complete timely, accurate, and compliant documentation of services provided
  • Maintain client confidentiality and adhere to HIPAA and organizational policies
  • Participate in supervision, team meetings, and required trainings


Crisis Support

  • Recognize signs of emotional distress or crisis and respond according to protocol
  • De-escalate situations using approved techniques and seek clinical support as needed
  • Follow safety and emergency procedures


Qualifications

  • Masters degree in Psychology, Social Work, Human Services, Behavioral Science, or a related field
  • Minimum of 1–2 years of experience in mental health, social services, or community-based support roles (internships count)
  • Ability to work under the supervision of licensed behavioral health professionals


Preferred

  • Experience working with individuals with serious mental illness, trauma histories, or co-occurring disorders
  • Training in trauma-informed care, motivational interviewing, or crisis intervention
  • Knowledge of community resources and service systems


Skills & Competencies

  • Strong interpersonal and communication skills
  • Compassionate, client-centered approach
  • Ability to maintain professional boundaries
  • Strong organizational and documentation skills
  • Cultural humility and respect for diversity


Why Join Healing Hands

  • Opportunity to lead operations for a mission-driven organization focused on healing, compassion, and community impact
  • Collaborative leadership environment
  • Meaningful work that makes a difference in people’s lives


Equal Employment Opportunity (EEO) Statement

Healing Hands is an Equal Opportunity Employer. We are committed to creating an inclusive and welcoming workplace for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws.

We believe diversity, equity, and inclusion strengthen our organization and enhance our ability to serve our community with compassion and excellence.