Healcove Chiropractic and Wellness Front Desk Receptionist San Diego, CA · Part time

Provide clients a delightful and positive self-care experience at our chiropractic and wellness center.

Description

  • Provide clients a delightful and positive self-care experience throughout every touch-point: in-person, email, and phone.
  • Ensure clients, visitors, and team-members are delightfully and hospitably welcomed into a cozy, clutter-free, and inviting healing space.
  • Win the daily operations by ensuring that clients, providers, and staff stay on time with their daily schedule and appointments; and effectively rectify delays.
  • Effectively schedule appointments by optimizing clients' requests, provider time, and utilization of treatment rooms.
  • Confidently enforce clinic policies and procedures to clients, and collaborate with team to optimize said policies and procedures
  • Comfort clients by anticipating and attending to their needs, answering questions; attending to their distress, and reporting emergencies to provider(s) and management
  • Collect payment of client charges, fees, past dues, and balances.
  • Maintain client accounts by obtaining, recording, and updating personal and financial information.


REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES


  • Ability to display a professional appearance and demeanor.
  • Must have hospitality skills such as being approachable and kind, but firm with policies.
  • A people person with demonstrable interpersonal and written communication skills
  • Ability to follow all clinic policies, procedures, standards, specifications, and guidelines.
  • Actively participate and attend employee meetings and complete required training programs in a timely manner.
  • Ability to promote, work, and act in a manner consistent with the mission of the clinic.
  • Ability to communicate and collaborate with team members to ensure superior results and team success.
  • Ability to think and act independently to find solutions. Must manage multiple priorities simultaneously.
  • Is task and detail oriented.
  • Ability to take on ownership of assignments and communicate status, issues, etc., and follow-through to completion.
  • Strong organization skills, work ethic, and time management
  • Enthusiasm for self-care and fitness (practicing preferred)
  • Must be punctual and demonstrate reliable attendance to work
  • Ensure confidentiality, integrity, and availability of all HIPAA (created, received, maintained, or transmitted)
  • Must have reliable transportation to and from work


HOURS, BENEFITS, OPPORTUNITIES

  • 20-25 hours per week
  • Availability requirement: Tuesday - Saturday
  • Paid Sick Leave
  • CalSavers Retirement Plan option (required by California)
  • Complimentary and discounted company services
  • Advance to a client care coordinator role


SALARY

  • $18 - $20 per hour depending on hours/availability, and experience
  • discretionary bonus



NOTE: The job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Salary

$18 - $20 per hour