Hawaii Family Portraits General Manager - Family Beach Portrait Studio Waikoloa, HI · Kailua-Kona,, HI · Full time Company website

You’ll be the right-hand operator to the Owner, owning day-to-day operations and expansion for Hawaii’s leading family beach portrait company.

About Hawaii Family Portraits

Hawaii Family Portraits is a photography company specializing in capturing cherished memories for families visiting the Hawaiian Islands. Our mission is to provide high-quality, professional portrait experiences that reflect the beauty of Hawaii and the unique bonds within each family. We are committed to exceptional customer service, artistic excellence, and creating a fun, stress-free environment for our clients. As a team, we deliver candid images that families will treasure for generations.

Description

General Manager / No. 2 – Hawaii Family Portraits

You run day-to-day operations and expansion alongside the Owner. You live the day-to-day workings of the business and are a shining example of the company's values every single day.


This is the #2 seat - the person who makes sure nothing falls through the cracks while we scale profitably.


Who You Are

  • You’ve run or been the clear #2 in a 7-figure destination service business (photography, weddings, tours, activities — anything where tourists book experiences)
  • You’re obsessed with systems, numbers, and protecting profit margins
  • You can hire, train, and performance-manage photographers so they show up early, nail every shoot, and get 5-star reviews every time.
  • You live resort partnerships and organic marketing tactics (oversee creation of social media content that converts, SEO that ranks #1, concierge relationships)
  • You breathe our five non-negotiable values every day:


Our Company Values (you will be judged on these daily)

  1. Customer-Centered Experience – We make booking, shooting, and receiving galleries stupid-easy and joyful. Zero friction.
  2. Quality and Excellence – Every single gallery has vibrant, emotional, frame-worthy work that our clients treasure forever.
  3. Authenticity and Connection – We capture real moments, real laughter, real tears — no stiff, cheesy poses.
  4. Professionalism and Reliability – On time (for both sessions and internal delivery deadlines), over-communicate, under-promise, over-deliver. Always.
  5. Creativity and Innovation – We keep evolving so we stay the obvious best choice.


If you haven't lit up after reading this far, stop here.


What You’ll Own Day-to-Day

  • Staff scheduling, payroll, training, quality control, and feedback loops
  • Own customer experience from inquiry → gallery delivery (you protect the 5 values)
  • Develop new resort partnerships with luxury resorts across the Hawaiian Islands.
  • Over-deliver on execution of resort partnership agreements. 
  • Oversee creation of organic marketing machine that keeps the calendar full (Instagram Reels, SEO, customer and vendor referrals)
  • Inventory, logistics, permits.
  • Weekly dashboard reviews and monthly close meetings with the Owner.


The Comp Plan

  • Start: $48,000 base + Commissions + Tips.
  • Mapped out salary increases based on growth & profit targets
  • Quarterly performance bonuses: up to $4k/quarter
  • Equity with profit sharing: earn your way up to 5% equity with profit sharing


Realistic 5-Year Goal:

Execute well, sustain profitable growth, and hit $5M revenue at 20% Profit Margin:

→ $115k base + $16k in performance bonuses + 5% equity = $181k/year OTE


This is not a j-o-b.

This is a chance to own a real slice of the #1 family photography brand in Hawaii - earned through results and values alignment.


Looking forward to chatting!

Salary

$75,000 - $100,000 per year