About Us
Harrisburg Family Health Care (HFHC) is a community health clinic dedicated to providing high-quality, accessible healthcare to uninsured and underinsured individuals.. We are a compassionate, mission-driven team serving our local community.
Role Summary
A blended front desk and clinical role — you will be the first face patients see and a key support to our providers.
Duties and Responsibilities
Front Desk
- Greet patients, answer phones, schedule appointments, and process payments
- Register new patients, verify insurance, and maintain accurate records
- Confirm daily schedules and prepare for next-day appointments
- Follow HIPAA guidelines and maintain a clean, organized workstation
Clinical
- Record patient vitals, height, and weight at intake
- Prepare and stock treatment rooms; sterilize instruments
- Operate EKG equipment (training provided)
- Support providers and assist during emergencies as needed
Requirements
- High school diploma or equivalent
- Current BLS/CPR certification
- Strong communication skills and professional demeanor
- Able to multitask and work independently in a fast-paced setting
- Committed to patient confidentiality and HIPAA compliance
Preferred
- Accredited Medical Assistant program graduate
- Phlebotomy experience
- EHR/EMR experience (Athena preferred)
- Bilingual a plus